What are the responsibilities and job description for the SAP Functional Analyst position at Dolphin Solutions Inc?
SAP Functional Analyst
Washington DC (Onsite Work)
Long Term
highly skilled Senior SAP Functional Analyst for an exciting opportunity with a premier client in Washington, D.C. In this role, you will independently support, design, and implement enhancements across a robust suite of licensed SAP products (including SAP Business Suite, Ariba, and SuccessFactors). Serving as a critical bridge between business lines and technical teams, you will act as a primary configuration resource, lead operational support, and mentor junior team members. This position requires a proactive professional who can analyze complex business requirements and deliver scalable technical solutions with minimal to no supervision.
Key Responsibilities
- Application Configuration & Support: Provide expert configuration across one or more SAP applications based on business needs, managing production support through planned releases, break-fix resolutions, and emergency situations.
- Requirements Gathering & Analysis: Lead structured requirements processes (gathering, analyzing, documenting, and managing changes) to identify business priorities, advise on technical options, and contribute factual content to project feasibility studies.
- Functional Specifications & Development: Write detailed functional specifications and collaborate closely with technical resources to coordinate the development and testing of system changes.
- Testing & Quality Assurance: Assist in developing user test cases, validate test results during user acceptance testing (UAT), and investigate, resolve, or escalate complex application problems.
- Business Liaison & Training: Promote an understanding of IT roles and processes across various business units, assist in developing user manuals, and support user training initiatives.
- Project Management & Documentation: Support formal project status reporting, monitor customer satisfaction metrics, and maintain comprehensive documentation in the team's knowledge repository.
- Mentorship: Act as a technical and functional guide, mentoring other team members to elevate overall team capabilities.
Qualifications
- Experience Level: Proven experience operating at a Senior level, with a demonstrated ability to work independently with minimal to no supervision.
- SAP Expertise: Deep functional knowledge and configuration experience in one or several SAP technologies, such as SAP Business Suite (ERP, SCM, SRM, CRM), Ariba, and SuccessFactors.
- Technical Skills: Strong proficiency in writing functional specifications, designing business solutions, and partnering with technical development teams.
- Analytical Skills: Excellent capability in structured business analysis, requirement elicitation, and metric evaluation.
- Communication & Collaboration: Superb communication skills with a track record of bridging the gap between IT and diverse business units, as well as experience mentoring junior analysts.
- Location Requirements: Ability to work with the client based in the Washington, D.C. area.