What are the responsibilities and job description for the Program Manager with Gaming or Hospitality Industry Exp position at Dolphin Solutions Inc?
Job Title: Program Manager
Location: Las Vegas, NV
Duration: 12 months
Onsite/Hybrid Work
**** Locals Preferred / Open to Relocate (near by states) ***
Description:
The Program Manager is responsible for the strategic planning, execution, and delivery of a set of related projects (a program) within clients’s diverse business areas, which can include hospitality, entertainment, gaming, technology, or content creation. This role ensures alignment with business objectives, manages stakeholders, mitigates risks, and optimizes resource utilization to achieve successful program outcomes.
Key Responsibilities:
- Program Strategy and Planning:
- Define program scope, objectives, and deliverables in alignment with business goals.
- Develop comprehensive program plans, including timelines, budgets, resource allocation, and risk management strategies.
- Establish program governance structures and communication plans.
- Ensure alignment across related projects within the program.
- Program Execution and Management:
- Oversee the execution of individual projects, ensuring they meet deadlines, budget constraints, and quality standards.
- Manage interdependencies between projects within the program.
- Track program progress, identify and resolve issues, and manage changes effectively.
- Apply project management methodologies and best practices.
- Stakeholder Management:
- Build and maintain strong relationships with internal and external stakeholders, including executive leadership, department heads, vendors, and potentially content creators or distributors.
- Communicate program status, risks, and dependencies clearly and regularly.
- Manage expectations and ensure stakeholder alignment.
- Financial Oversight:
- Develop and manage the program budget, monitor expenditures, and ensure financial accountability.
- Identify and address potential budget overruns or financial risks.
- Risk and Issue Management:
- Identify potential risks and issues that could impact the program.
- Develop and implement mitigation and contingency plans.
- Track and manage risks and issues throughout the program lifecycle.
- Team Leadership and Collaboration:
- Provide guidance and support to project managers and program team members.
- Foster collaboration and communication across teams.
- Potentially manage and mentor project managers.
- Performance Monitoring and Reporting:
- Define and track key performance indicators (KPIs) for the program.
- Prepare and present regular program status reports to stakeholders.
- Analyze program performance and identify areas for improvement.
- Quality Assurance:
- Ensure that program deliverables meet the required quality standards.
- Implement quality control processes.
- Continuous Improvement:
- Identify opportunities to improve program management processes and methodologies.
- Conduct post-program reviews to capture lessons learned.
Required Skills and Experience:
- Significant experience in program and/or project management, with a proven track record of successfully delivering complex initiatives. The specific years of experience will vary by role level.
- Strong understanding of project management methodologies (Agile, Waterfall, etc.).
- Excellent leadership, communication, interpersonal, and negotiation skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Financial management and budgeting experience.
- Proficiency in project management software and tools.
- Experience managing cross-functional teams and working with diverse stakeholders.
- Industry-specific knowledge or experience may be required depending on the program's focus (e.g., hospitality operations, gaming regulations)