What are the responsibilities and job description for the LEADERSHIP EFFECTIVENESS COACH position at Dollar General?
Job Details:
Duties & Responsibilities:
General Summary:
Provides the tools, coaching, and behavioral frameworks necessary to implement the DG Leadership Blueprint for leaders from Manager to Vice President. Assists leaders in developing and sustaining ACED leadership behaviors and Leader Standard Work. Coordinates and delivers executive coaching engagements that drive cultural transformation, strengthen leadership capability, and accelerate operational performance across all Distribution Centers.
Duties & Responsibilities:
Deliver one-on-one and group executive coaching for leaders (Managers–VPs) following MKA-led workshops, focusing on strategic leadership behaviors, cultural alignment, and operational excellence.
Facilitate habit-building sessions to integrate ACED behaviors and Leader Standard Work into daily operations, ensuring coaching becomes the way we lead.
Act as a trusted advisor to senior leaders, supporting them in navigating complexity, influencing culture, and leading high-performing teams.
Collaborate with the Coordinator/Analyst to manage scheduling, logistics, and impact measurement for coaching engagements.
Maintain coaching quality through adherence to ICF standards and ongoing mentorship; participate in continuous professional development.
Document coaching outcomes, provide actionable insights to leadership, and identify systemic opportunities for improvement.
Qualifications:
Facilitate habit-building sessions to integrate ACED behaviors and Leader Standard Work into daily operations, ensuring coaching becomes the way we lead.
Act as a trusted advisor to senior leaders, supporting them in navigating complexity, influencing culture, and leading high-performing teams.
Collaborate with the Coordinator/Analyst to manage scheduling, logistics, and impact measurement for coaching engagements.
Maintain coaching quality through adherence to ICF standards and ongoing mentorship; participate in continuous professional development.
Document coaching outcomes, provide actionable insights to leadership, and identify systemic opportunities for improvement.
Knowledge, Skills, & Abilities:
- Strong understanding of leadership development, change management, and operational excellence.
- Deep familiarity with coaching methodologies, especially those aligned with ICF standards.
- Exceptional communication, facilitation, and relationship-building skills.
- Ability to deliver impactful one-on-one and group coaching sessions.
- Strong analytical and documentation skills for tracking coaching outcomes and providing actionable insights.
- Ability to influence organizational culture and drive behavioral change at all leadership levels.
- Ability to travel to Distribution Centers as needed.
- Ability to work independently and collaboratively in a hybrid environment.
- Exceptional planning, coordination, project management and implementation skills
- Ability to communicate with employees/candidates at all levels (verbal and written communication skills)
- Strong presentation skills
- Basic understanding of budgeting
- Computer skills: Word, Excel, PowerPoint, etc.
Work Experience &/or Education:
- Minimum 4-6 years of coaching experience, ideally in large-scale, multi-site organizations.
- Bachelor’s degree in a relevant field (e.g., Human Resources, Organizational Development, Training and Development) preferred.
- Proven track record of progressive HR leadership within an organization
- Ability to develop relationships and effectively influence with key stakeholders and candidates
- Excellent teamwork and collaboration skills including strong communication skills