Front Desk Associate - Wheat Ridge

At Dogtopia Wheat Ridge, we’re passionate about dogs and committed to creating a safe, fun, and enriching environment for every pup in our care. Our team is energetic, pet-loving, and customer-service driven—and we’re looking for a Front Desk Coordinator to be the first friendly face our pet parents and pups see when they walk through the door!

Shift Hiring for - 6:45am to 1 pm

Saturday - 9:45am to 5 pm

Position Overview:
The Front Desk Coordinator plays a key role in delivering exceptional customer experiences. This position involves managing the front desk, checking dogs in/out, communicating with pet parents, answering phones, scheduling appointments, and supporting the overall operations of the daycare.

Key Responsibilities:

• Greet clients and their dogs with a warm, welcoming attitude
• Check pets in and out using daycare management software
• Answer phone calls and respond to emails in a professional manner
• Schedule daycare, boarding, and grooming appointments
• Maintain accurate pet records and client notes
• Handle retail sales and point-of-sale transactions
• Communicate any pet-related concerns to the appropriate team members
• Keep the lobby clean, organized, and pet-friendly
• Support the daycare team as needed with light duties

Qualifications:

• Prior customer service or receptionist experience (pet care preferred)
• Comfortable around dogs of all breeds and sizes
• Strong communication and multitasking skills
• Friendly, calm, and professional under pressure
• Reliable and punctual with a strong work ethic
• Ability to learn and use scheduling or POS software
• Weekend and holiday availability is a plus

Job Types: Full-time, Part-time

Pay: $15.00 - $15.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $15 - $16