What are the responsibilities and job description for the Front Desk Receptionist and Administrative Assistant - Dog Resort position at Dog Ranch Resort?
Front Desk Receptionist / Administrative Assistant – Dog Resort
Location: Daphne, AL
Pay: $15/hour (based on experience)
Full-Time | 40 hours per week | In-person
About The Dog Ranch Resort
The Dog Ranch Resort is Lower Alabama’s premier destination for dog daycare, boarding, grooming, and training. Our mission is simple — to give every dog the same love and care they get at home.
We’re looking for a Front Desk Receptionist / Administrative Assistant who loves both people and pups, thrives in a fast-paced environment, and wants to be part of a friendly, growing team.
What You’ll Do
- Greet customers (and their dogs!) with enthusiasm and professionalism.
- Manage phones, texts, emails, and messages — no two conversations are the same!
- Schedule daycare, grooming, and boarding appointments.
- Check dogs in/out and collect payments.
- Coordinate with our Ranch Hand, Grooming, and Training teams.
- Keep the lobby and reception area clean and welcoming.
- Help with administrative tasks like filing, data entry, reports, and light bookkeeping.
What You’ll Bring
- At least 1 year of front desk or customer service experience.
- Comfort working around dogs of all breeds and sizes.
- Excellent communication, multitasking, and organization skills.
- Ability to use Microsoft Office and POS systems (QuickBooks, Gingr, etc.).
- A positive attitude and strong attention to detail.
Preferred:
- Experience in animal care or the pet service industry.
- Bachelor’s degree or equivalent experience in office administration.
Perks & Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid time off
- Employee discounts (including free daycare for your own dog!)
- Fun, supportive, and dog-filled work environment
- Growth opportunities — we promote from within
You’ll Love This Role If You…
- Enjoy being the friendly face that customers trust.
- Can juggle multiple tasks with a smile.
- Want to work with both people and dogs every day.
- Thrive in a team that values hard work, kindness, and good humor.
Schedule
Full-time, rotating schedule (including weekends and holidays).
If you have any questions regarding the job
Contact: bens@dogranchresort.com
Dog Ranch Resort | Daphne, AL
Equal Opportunity Employer. Employment may be terminated at any time by either party.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- in a few short sentences please tell us about your previous dog care experience?
- Are you willing to work weekends and Holidays?
Experience:
- Professional dog care: 1 year (Required)
- Front desk: 1 year (Required)
Location:
- Daphne, AL 36526 (Preferred)
Ability to Commute:
- Daphne, AL 36526 (Required)
Work Location: In person
Salary : $15