Senior Machine Learning Engineer

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

DocuSign is looking for a passionate, talented, and inventive Senior MLE to help build industry-leading state of the art solutions. You will be leveraging mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences.This position is an Individual Contributor role and reports to the Director, Software Engineering.

Responsibility

• Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal
• Be knowledgeable in and be able to apply NLP techniques in order to maintain and extend the current rule-based, supervised and unsupervised methods
• Be knowledgeable in and able to apply ML/DL algorithms and technologies to NLP tasks such as Named Entity Recognition, POS tagging, Parsing, Sentiment Analysis, Clustering, text prediction etc.
• Develop an understanding of the technologies, methods and the architecture within DocuSign product development. Also an understanding of the entire software development end-to-end process as well as the product code and release management process will be essential
• Understand, assist and improved the existing training maintenance and enrichment process
• Working within the Machine Learning team to deploy models to production, using existing and emerging machine learning methods and technologies
• Working closely with Product Management to translate product requirements into robust, customer-agnostic machine learning success metrics

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic 

• 8 years of experience in designing, developing, deploying and monitoring machine learning and deep learning solutions,
• Experience programming in Python, PyTorch, TensorFlow, spaCy, scikit-learn, or equivalent machine learning framework,
• Strong programming skills in one or more of the following languages - Python, C#, Java, C/C
• Bachelor’s degree in computer science, Physics, statistics, econometrics, operations research, applied mathematics or an equal computational field.

Preferred 

• Demonstrated experience developing and deploying sequence-based Deep Learning models
• Experience in latest NLP big model technologies like GPT2, BERT, XLNet
• Experience in Computer Vision.
• Strong desire to stay ahead of industry trends & technologies with a commitment to continuous learning.
• Experience with Machine Learning Concepts - Training, Validation, Testing, Precision/Recall, Bias/Variance etc.
• Experience in extracting, cleansing, and manipulating large, diverse structured and unstructured sets.
• Assist with the development of language agnostic contract clause recognition, including Cyrillic (Russian) and double byte languages such as Japanese, Korean and Chinese

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.  

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

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