What are the responsibilities and job description for the IT Solutions Architect position at DOCUmation?
Position Announcement
Position: Technology Solutions Architect (SME)
Department: Managed IT
Reports To: Director of Technology Solutions
Salary grade: DOE
FLSA Status: Full Time / Non-Exempt
Location: San Antonio
Description
The Technology Solutions Architect will be primarily involved in meeting with new customers, assessing potential client’s networks, and proposing a technology roadmap and plan to earn their business.
Responsibilities
- Prospecting – Identify our Target Client Profile and establish appointments with the C-level contact in that company.
- Qualifying – Conduct initial qualifying meeting with customer and determine if they meet our Target Client Profile. Set expectations and understand objectives to perform an assessment.
- Assessments – Complete a customer technical assessment – Deploying probe and monitoring tool, determining customer size and IT equipment, gather information for assessment checklist, research IT expenses and operational standards, etc…
- Technology Roadmap/Proposal – Devise a plan to align technology solutions and customer budget. Create proposal, set appointment with clients, review recommendations, and deliver strong closing objectives to earn their business.
- Tenacity – Continuously moving forward with the assessment/proposal process on multiple clients throughout a given week.
- Confidence/Relational – The ability to confidently recommend your solution and identify the plan being necessary to the client. Also needs strong personal skills, as this is primarily a sales role.
Experience & Required Skills
- Understand common SMB business/technology needs
- Ability to sell value through strong presentation skills
- Ability to effectively use consultative sales approach and close deals
- Minimum of 3 years of IT sales experience
Education & Certification
- Associates or Technical Degree
- Bachelor’s Degree in Business, MIS, or equivalent preferred
Physical Requirements
- Ability to occasionally stand, stoop, bend, and kneel
- Visual acuity to read printed and electronic documents
- Ability to regularly speak clearly so listeners can understand
- Ability to understand the speech of others
- Occasionally lift 10-30 pounds
- Ability to travel to and from customer and potential customer sites
Special Requirements
- None.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.