Patient Care Coordinator - Front Office

Description

NOW Hiring - Patient Care Coordinator - Front Desk

Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Grand Blanc clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment.

Responsibilities include;

• Greet patients
• Effectively communicate patients, families, team members, clinicians and all departments.
• Provides detailed instructions to patients for their visits.
• Reviews and evaluates patient charts for data entry accuracy.
• Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
• Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
• Answering phones
• Patient registration/data entry
• Scanning/faxing/other clerical duties
• Collecting copay's and patient balances
• Patient scheduling-Schedule Management
• Patient Care assistance as needed

Key Qualifications & Skills:

• Demonstrated ability to work effectively as a team player in a collaborative clinic environment
• Prior medical office experience preferred
• Strong customer service skills with a patient-focused approach
• Ability to multi-task efficiently and manage competing priorities
• Comfortable working in a fast-paced, high-volume clinic setting

Schedule: Must be available to work Monday through Friday and potentially a few very early evenings.

Benefits:

• 401k
• Paid Time Off
• Paid Holiday Time
• Medical, Dental, and Vision Insurance - HSA option health Plan
• HSA
• Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity