Medical Clinic Team Member

Job Summary

Doctors Clinic Houston - Northwest Freeway is seeking a dependable, organized, and patient-focused Medical Clinic Team Member to support daily clinic operations and help create a welcoming experience for patients. This role assists with patient services, administrative tasks, appointment coordination, clinic preparation, supply organization, and maintaining a clean and professional environment.

Responsibilities

• Welcome patients and visitors and provide friendly, professional assistance.
• Help patients navigate check-in, check-out, and general clinic procedures.
• Assist with appointment scheduling and communicate appointment details as assigned.
• Direct patients to appropriate waiting areas and clinic departments.
• Support front-desk staff with routine administrative duties.
• Organize patient forms, documents, and other clinic materials.
• Help prepare examination rooms and arrange supplies as directed.
• Maintain clean, organized, and presentable waiting rooms and workspaces.
• Monitor clinic supplies and notify supervisors when items need replenishment.
• Assist medical and administrative staff with routine non-clinical tasks.
• Handle patient information responsibly and follow confidentiality procedures.
• Follow clinic policies, hygiene standards, and workplace safety guidelines.
• Communicate patient questions, requests, and non-clinical concerns to the appropriate staff.
• Help maintain organized paperwork and records according to established procedures.
• Report equipment issues, maintenance needs, and safety concerns promptly.
• Provide courteous service to patients from diverse backgrounds.
• Complete assigned duties within the scope of training and authorization.
• Assist with opening, closing, and general clinic support activities as needed.
• Perform other related duties as assigned by clinic management.

Qualifications

• Previous experience in a medical clinic, healthcare office, reception, administration, or customer service is preferred but not required.
• Strong communication and interpersonal skills.
• Friendly, patient, and professional attitude.
• Good organizational skills and attention to detail.
• Ability to follow instructions, clinic procedures, and confidentiality requirements.
• Basic computer skills and willingness to learn clinic software.
• Ability to work effectively with patients, medical staff, and administrative teams.
• Dependable, punctual, and responsible work habits.
• Ability to remain calm and courteous in a busy healthcare environment.
• Willingness to learn clinic workflows and patient service procedures.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job training and practical clinic experience.
• Supportive and collaborative work environment.
• Opportunities to develop patient service and healthcare administration skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in medical clinic operations.

About Doctors Clinic Houston - Northwest Freeway

The Medical Clinic Team Member role focuses on patient assistance, administrative support, clinic organization, confidentiality, and teamwork to help maintain smooth daily operations.

Pay: $29.89 - $31.57 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person

Salary : $30 - $32