What are the responsibilities and job description for the HVAC Sales/Service Professional position at Doctor Cool?
Brand Summary:
Since 1979, Doctor Cool & Professor Heat has provided AC service and sales in the Bay area from Houston to Galveston, Texas. No other company that serves these areas can claim better service or more recognition. As the ONLY air conditioning and heating company in Greater Houston having earned BBB awards 15 years in a row, you can count on us to keep you comfortable! Doctor Cool received the Awards for Excellence, Winners of Distinction, and is a two-time Pinnacle Award winner! In addition, the Trane company has recognized Doctor Cool and Professor Heat for the past 15 years for customer satisfaction. What does this mean for you? You can trust us to take care of all your air conditioning repair, heating, and indoor air quality service and sales needs at a higher standard of customer service and satisfaction. If you’re in Houston, Dickinson, League City, or any area in between and need air conditioning repair, heating installation, or general maintenance, Doctor Cool & Professor Heat are ready to help!
We are seeking career minded HVAC Sales/Service Technicians. This is a fantastic opportunity for experienced Sales Professionals who put their customers first. If this describes you and you want to join the best Residential Service Company in town, please apply on-line now.
Job Duties include:
- Performing repairs and maintenance on a variety of equipment including refrigeration, air conditioning electric motors, heating units, heat pumps and hermetic compressors.
- Install, maintain and repair heating, ventilation, and air conditioning (HVAC) units for residential customers; diagnose and repair of electronic, mechanical and electrical components of these systems.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customers.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Understand company pricing and generate appropriate customer invoices, obtain customers signature at the completion of the job; process electronic credit card payments; obtain and input accurate customer contact information including address, phone number(s) and email addresses.
- Accurately document all installed equipment upon arrival: make, model, serial number, necessary test measurements, and take pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations; clearly & professionally communicate to the customer what the current issues are and explain what is necessary to correct them.
- Actively participate in company provided training opportunities to stay informed on current industry technologies.
- Identify and report to the HVAC manager potential opportunities for additional business and maintain a set close rate.
Job Requirements:
- EPA Certification
- Licensed with the State of Texas/Registered with TDLR
- 5 years of proven Sales experience
- 3 years of Residential Service experience
- Valid Texas Driver's license with a good driving record (No DWI's within the past 5 years)
- Clean criminal background (no felonies within the past 7 years)
- Excellent troubleshooting skills
- Excellent communication skills
- Good Sales ability
- Able to lift 75 pounds
Location: League City, Texas (South Houston)
If you are ready to take your HVAC career to the next level, apply now and become part of our fun and loving team!
Job Type: Full-time
Since 1979, Doctor Cool & Professor Heat has provided AC service and sales in the Bay area from Houston to Galveston, Texas. No other company that serves these areas can claim better service or more recognition. As the ONLY air conditioning and heating company in Greater Houston having earned BBB awards 15 years in a row, you can count on us to keep you comfortable!
Doctor Cool received the Awards for Excellence, Winners of Distinction, and is a two-time Pinnacle Award winner! In addition, the Trane company has recognized Doctor Cool and Professor Heat for the past 15 years for customer satisfaction. What does this mean for you? You can trust us to take care of all your air conditioning repair, heating, and indoor air quality service and sales needs at a higher standard of customer service and satisfaction.
If you’re in Houston, Dickinson, League City, or any area in between and need air conditioning repair, heating installation, or general maintenance, Doctor Cool & Professor Heat are ready to help!