Outside Sales Consultant

POSITION SCOPE AND ORGANIZATIONAL IMPACT

As the primary face of the company with our customers, an Outside Sales Representative, has a direct impact on revenue growth, market penetration, and client satisfaction. Proactive outreach and ability to close deals drives both the company’s immediate project pipeline and its long-term sustainability. By cultivating strategic relationships and aligning customer needs with company capabilities, this role is critical in upholding the Dock Experts reputation as a trusted leader in marine construction and related industries. Responsibilities include generating new business and expanding client relationships within the marine, regular site visits for in-person consultations, active prospecting across waterfront markets, building trust with property owners, contractors, engineers, and permitting agencies, and collaborating with internal teams to deliver customized proposals for docks, seawalls, piers, boat lifts and dock accessories. A strong understanding of local environmental regulations, permitting processes, and construction timelines will be essential to success in the role.

ESSENTIAL JOB FUNCTIONS

Lead Generation: Proactively identify and pursue new sales opportunities through referrals, personal/professional network, and attending local industry or related events

Pipeline Management: Build and manage an open and active pipeline. Perform appropriate preparation, communication, and follow-up on all leads/customers

Site Visits: Perform sales calls with both company-generated and self-generated leads

Proposal Generation: Develop proposals that adhere to company pricing and product strategies and align with long-term organizational goals and standards

Sales Goals: Close business that meets or exceeds targeted sales quotas

Project Collaboration: Perform introductions and involve other departments throughout different job phases to facilitate timeliness, smooth customer experience, and a positive end-to-end experience

Solicit Feedback: Promote positive consumer perception by soliciting public platform ratings, such as Google, Yelp, and Facebook

Daily Activity Logging: Document all sales and related activities in the CRM and company reporting on a daily basis

Meetings: Actively participate in weekly sales meetings, training, and results review

Requirements

ESSENTIAL JOB, EDUCATION, AND EXPERIENCE REQUIREMENTS

High school diploma or equivalent

Proven track record in sales, preferably within the marine construction, in-home services, or related industries

Strong communication and negotiation skills, with the ability to effectively present solutions and alternatives

Demonstrated ability to build and maintain client relationships, and providing outstanding customer service and follow-through

Self-motivated, results-driven, goal oriented, and able to work independently as well as part of a team

Ability to thrive in a fast-paced environment and adapt to changing market dynamics

Active, valid driver’s license, reliable transportation, and willingness to travel to meet with clients and attend industry events as required

Ability to pass examination to comply with our drug-free workplace policy

Coachability and willingness to learn and adapt

Proficient in basic technology and computer skills/software, such as Microsoft products (Word, Excel, Outlook, PowerPoint), Salesforce or equivalent cloud-based CRM systems and services, touch screens, and DocuSign or equivalent

PREFERRED EXPERIENCE & CERTIFICATIONS

Associate's degree or higher in Sales, Business, Marketing, Engineering, or a related field

In-depth knowledge of marine construction products, services, and project requirements

Familiarity with GIS mapping software

Bilingual (English/Spanish)

Benefits

·         Medical Insurance

·         Dental Insurance

·         Vision Insurance

·         Beyond Med Health and Wellness Program

·         Aflac Supplemental Coverage (Accident Advantage, Hospital Choice, Cancer Protection, Critical Care Protection, Short-Term Disability)

·         401(k) 4% company match

·         Bonus incentive opportunities (employee referrals, customer reviews, maintenance plan sales)

·         Company vehicle and fuel card after meeting certain milestones, mileage reimbursement before meeting these requirements

·         Paid holidays

·         Paid vacation time

·         Paid sick time

·         Paid parental leave

·         Quarterly "paid time on" days focused on individual and team development

·         Training, coaching, and certification opportunities