What are the responsibilities and job description for the Warehouse Associate position at DOC Maintenance LLC?
Description
Company Overview
DOC Services is a growing service organization supporting field technicians and customers through efficient parts management, logistics, and service coordination. We value accuracy, teamwork, and a strong sense of accountability. If you enjoy an organized environment, working with both people and systems, and contributing to operational success, DOC Services offers a stable opportunity with room to grow.
Position Summary
The Warehouse Associate is responsible for receiving, storing, picking, packing, and shipping parts in support of customer work orders and technician replenishment. This role also communicates with technicians and internal teams to help ensure timely and accurate fulfillment of service and maintenance requests.
What You’ll Do
- Receive, inspect, and process inbound shipments (verify part number, quantity, and condition)
- Pick, pack, label, and ship parts for work orders and technician replenishment
- Accurately complete system transactions (receipts, transfers, shipments) and document discrepancies
- Support returns (RMA), core returns, and warranty shipments
- Assign stock locations, perform put-away, and maintain proper bin/zone organization
- Perform cycle counts, assist with physical inventories, and resolve variances
- Communicate with technicians, supervisors, vendors, and internal customers on order status and needs
- Maintain a clean, organized, and safe warehouse (5S) and follow safety procedures
- Operate material-handling equipment as trained
- Perform other duties as assigned
What We’re Looking For
- High school diploma or GED required
- Strong attention to detail and accuracy
- Ability to plan, prioritize, and work in a fast-paced environment
- Professional verbal and written communication skills
- Basic math skills for counting and verification
- Strong computer skills (Microsoft Office and company systems)
- Dependable, accountable, and able to work independently
Preferred Qualifications
- Experience with FedEx and/or UPS shipping systems
- Forklift experience
Requirements
- Frequent walking, bending, and standing
- Sitting and typing on a laptop/computer
- Ability to lift up to 50 lbs
- Work performed primarily indoors in a warehouse/open office environment
- Ability to understand and follow simple and complex oral and written instructions
- Ability to read work orders, schedules, and specifications
- Ability to work with minimal supervision
- Ability to manage multiple detailed tasks simultaneously with accuracy
DOC Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Salary : $16 - $19