What are the responsibilities and job description for the Medical Equipment Customer Service Representative position at Dme Healthcare Partners?
DME Healthcare Partners is a diversified provider of home medical equipment, including, Wheelchairs, Hospital Beds, CPAP's and Customized mobility devices.
We are known for our team–oriented work environment
Job description:
We are seeking a vibrant, customer focused, friendly and professional individual dedicated to exceptional customer service. Candidates must be detail-oriented, have the ability to multi-task and work in a fast paced environment.
Job responsibilities:
Responds to telephone, fax and EDI inquiries and orders from referral sources.
Demonstrates professional etiquette and courtesy when interfacing with customers.
Provides information on equipment, supplies and services.
Maintains appropriate documentation received with order and conducts follow-up as applicable.
Verifies insurance eligibility and benefits of patients.
Obtains clinical information needed for order processing or reimbursement.
Performs other related duties as directed by supervisor.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $21