What are the responsibilities and job description for the Medical Equipment Office Receptionist position at DME Agency?
Location: Irving, TX
Schedule: Monday – Friday | 10:00 AM – 4:30 PM (6 hours/day)
Job Description:
We are seeking a dependable and detail-oriented Office Receptionist to join our Durable Medical Equipment (DME) company in Irving, TX. This front-desk position plays a key role in managing the day-to-day flow of paperwork and ensuring compliance readiness. The ideal candidate will be organized, professional, and confident in handling both administrative tasks and regulatory interactions.
Key Responsibilities:
- Greet and assist patients, providers, and visitors in a courteous and professional manner.
- Manage, file, and organize essential DME documentation, including prescriptions, patient forms, and proof of delivery records.
- Ensure all paperwork is up-to-date, accurate, and audit-ready at all times.
- Serve as the first point of contact during site inspections and audits — confidently presenting documentation and explaining processes to inspectors.
- Maintain a clean and compliant front office environment.
- Support back-office staff as needed with data entry, patient follow-up, and document scanning.
Qualifications:
- Prior experience in a medical office or DME environment is a plus.
- Strong attention to detail and excellent organizational skills.
- Comfortable working under pressure and dealing with inspectors or surveyors.
- Proficient in basic computer skills (email, scanning, electronic filing).
- Friendly, professional demeanor with strong communication skills.
If you are reliable, proactive, and confident in maintaining paperwork and compliance processes, we encourage you to apply and join our growing team.