What are the responsibilities and job description for the Sales Assistant position at DLD Environmental Services Inc?
The Sales Assistant is responsible for providing overall sales support of our customers in order to enhance their experience.
Major Responsibilities & Duties
- Data Review and Entry
- Answer incoming Customer calls
- Respond to Customer inquiries as assigned
- Responsible for keeping account activities up to date
- Coordinate sales effort with team members and other departments
- Ensure the timely and successful delivery of our services according to customer needs
- Build and maintain strong, long-lasting customer relationships
- Perform other related duties and responsibilities as assigned
Qualifications
- Ability to work independently as well as part of a larger team
- Strong oral and verbal communication skills, including active listening
- Commitment to providing excellent customer service
- Adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Strong analytical and organizational skills
- Familiarity with CRM (or similar customer management software) preferred
- Ability to quickly learn new software programs
Minimum Education and Experience
- A minimum of 1-2 years of related experience
- Bachelor’s degree in marketing/business or equivalent experience preferred
Continuing Education/Training: Persons filling this position must undergo an introductory training program to ensure that they are able to respond effectively to emergencies by being familiar with emergency procedures, emergency equipment, and emergency systems. Personnel must participate in an annual review of this training program.
This position may require government security clearance as a contingency of employment.
DLD IS AN AT-WILL EMPLOYER.
Salary : $15 - $20