E-Commerce Catalog & Marketplace Specialist - Home Depot

Own the Digital Shelf. Keep the Details Right. Help Customers Find the Right Product.

DL Cabinetry is looking for an experienced E-Commerce Catalog & Marketplace Specialist to manage and optimize our product presence across major retail e-commerce channels, including Home Depot, Amazon, and other retail partners.

This is not a general marketing or entry-level e-commerce position. We are specifically looking for someone with direct, hands-on experience working within The Home Depot Supplier Hub and Item Data Management (IDM) environment. Home Depot experience is required because of the complexity of the platform, but this position will manage product data and listings across all assigned retailer portals.

This position will serve as the primary day-to-day owner of DL Cabinetry's retailer portal data. You will work closely with the E-Commerce General Manager while independently managing SKU onboarding, catalog accuracy, product content, pricing updates, inventory-related data, digital assets, listing health, and retailer requirements.

The ideal candidate understands that strong e-commerce performance starts with clean data, accurate product information, effective digital content, and listings customers can easily find and understand.

What You'll DoRetail Catalog & Marketplace Management

• Manage product listings across DL Cabinetry's assigned retail e-commerce channels, including Home Depot, Amazon, and other retail partners
• Managing GS1 UPCs to maintain accuracy of DL Cabinetry Products when adding to marketplaces.
• Serve as the primary day-to-day owner of product catalog accuracy and maintenance across retailer portals
• Manage Home Depot Supplier Hub and Item Data Management (IDM) as a key area of responsibility
• Own end-to-end SKU onboarding for new and existing products
• Complete and maintain Home Depot QuickSheets, retailer item setup templates, bulk uploads, direct connections, and other product data submissions
• Manage mandatory and enhanced product attributes according to retailer requirements
• Maintain accurate, complete, and consistent product data across retail channels
• Monitor existing listings and make updates as products, specifications, retailer requirements, or assortments change
• Maintain strong data hygiene and proactively identify inconsistencies that could affect listing performance
• Develop familiarity with new retailer portals and processes as DL Cabinetry's e-commerce business expands

Product, Pricing & Inventory Data

• Maintain and update approved product pricing across assigned retailer portals
• Ensure portal pricing accurately reflects pricing established by DL Cabinetry
• Maintain and validate inventory-related product data and availability information across retail channels
• Coordinate with internal teams to identify and correct discrepancies between retailer portal data and company records
• Validate product information, packaging details, item relationships, and other required retailer data
• Ensure pricing, product, inventory, and catalog updates are completed accurately and consistently across applicable platforms
• Coordinate with inventory, supply chain, pricing, and other internal teams to ensure retailer-facing product information remains accurate

Search & Content Optimization

• Optimize product titles, descriptions, keywords, attributes, and other content to improve visibility and searchability across assigned retail channels, with a strong focus on HomeDepot.com
• Ensure products are mapped to the appropriate categories, filters, attributes, and search criteria
• Map mandatory and enhanced product attributes to maximize searchability and filter discoverability
• Identify opportunities to improve product discoverability and the online customer experience
• Develop and maintain brand, style, and product highlight pages
• Ensure product copy and content meet each retailer's site standards and requirements
• Maintain consistency in product messaging and content across retailer platforms

Digital Asset Management

• Upload and maintain product imagery and digital assets
• Manage image mapping across product variations and SKUs
• Coordinate high-resolution images and supporting product content
• Manage 360-degree assets, specification sheets, installation manuals, rich media, and other enhanced content
• Ensure digital assets are properly associated with the correct products and variations
• Ensure all digital assets meet retailer formatting, quality, and content standards

Portal Operations & Issue Resolution

• Monitor retailer compliance alerts, listing health, and catalog status across assigned portals
• Identify and resolve listing errors, suppressions, incomplete data, and other catalog issues
• Investigate product-data issues and determine the appropriate corrective action
• Submit, monitor, and follow up on support cases through retailer support and ticketing systems
• Track merchant and retailer feedback and coordinate required product or content updates
• Maintain organized records of submissions, corrections, approvals, open issues, and resolutions
• Take ownership of portal issues and follow them through resolution

Retail Partner & Portal Management

• Serve as a day-to-day point of contact for assigned e-commerce retail partners, with Home Depot as a primary retail relationship
• Independently manage routine Home Depot Supplier Hub and IDM communications, submissions, and follow-up
• Attend retailer supplier trainings, meetings, webinars, and required sessions
• Meet independently with Home Depot and other retailer representatives as appropriate
• Monitor retailer requirements, compliance updates, platform changes, and new processes
• Determine how retailer changes affect DL Cabinetry's product catalog and day-to-day portal operations
• Make recommendations to the E-Commerce General Manager regarding catalog opportunities, product presentation, content improvements, and platform needs
• Escalate major assortment, program, pricing strategy, or other significant business decisions to the E-Commerce General Manager for approval

What We're Looking For

This position requires someone who is extremely detail-oriented but can also step back and understand how product data and content affect the customer experience and overall e-commerce performance.

The ideal candidate:

• Has direct, hands-on experience managing products within Home Depot Supplier Hub and IDM
• Understands the complete lifecycle of onboarding and maintaining SKUs within major retailer portals
• Is comfortable serving as the primary internal resource for day-to-day retailer portal operations
• Can independently troubleshoot product-data and listing issues
• Is comfortable working with large volumes of product information and complex spreadsheets
• Understands how attributes, taxonomy, search terms, filters, and content affect product discoverability
• Can manage multiple retailer portals and priorities without losing track of details
• Communicates professionally with retailer contacts and internal teams
• Takes ownership of problems and follows them through resolution
• Works independently while knowing when a decision needs to be escalated
• Enjoys improving processes, correcting inconsistencies, and maintaining accurate product information

QualificationsRequired

• 2 years of experience in e-commerce product management, marketplace operations, product syndication, digital shelf management, item setup, or a closely related field
• Direct, hands-on experience working with The Home Depot Supplier Hub and Item Data Management (IDM)
• Experience with end-to-end SKU onboarding, product attributes, catalog maintenance, and digital asset management
• Experience optimizing product content, attributes, taxonomy, and search terms for e-commerce discoverability
• Experience maintaining or updating pricing, product, and inventory-related information within retailer portals
• Strong Excel skills, including VLOOKUP/XLOOKUP, PivotTables, sorting, filtering, data cleanup, and working with large data sets
• Experience troubleshooting listing errors, incomplete product data, suppressions, or retailer compliance issues
• Strong written communication skills and exceptional attention to detail
• Ability to independently manage projects, deadlines, retailer requirements, and ongoing portal maintenance

Preferred

• Experience with additional retail portals such as Amazon, Lowe's, Wayfair, or similar platforms
• Experience with PIM or product syndication platforms such as Salsify, Syndigo, 1WorldSync, Rithum/CommerceHub, or similar systems
• Experience participating in retailer/vendor meetings, supplier trainings, or merchant communications
• Experience managing product content within home improvement, cabinetry, building materials, furniture, hardware, or another product-heavy retail environment
• Experience creating or maintaining enhanced digital content, rich media, brand pages, style pages, or product highlight pages
• Familiarity with SEO and digital shelf optimization
• Familiarity with Home Depot Super SKU structures, QuoteCenter, or other Home Depot merchant programs is a plus

Work Environment

This position is expected to work primarily on-site at our Jacksonville, Florida location to support training, collaboration, and direct access to the E-Commerce General Manager.

Remote flexibility may be considered for an exceptionally qualified candidate with extensive direct Home Depot Supplier Hub and IDM experience.

Why Join DL Cabinetry?

DL Cabinetry is a growing cabinetry company serving customers across multiple markets and retail channels.

As our e-commerce business continues to expand, this position will play an important role in how our products are represented, discovered, and purchased online.

You will have the opportunity to take ownership of DL Cabinetry's day-to-day retailer portal operations, work directly with our E-Commerce General Manager, develop deeper expertise across major retail platforms, and help strengthen the systems and processes that support the continued growth of our digital business.

If you have hands-on Home Depot Supplier Hub and IDM experience and enjoy the combination of data, product content, problem solving, and e-commerce operations, we would like to hear from you.

Pay: $28.00 - $32.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $28 - $32