Front Office / Administrative Assistant

DKT Associates is a small, family-owned land surveying business located in Norfolk, Virginia. We are looking to bring on a full-time front office staff member. The ideal candidate will need to be comfortable working on the computer and have prior customer service/receptionist experience. You will also need to be able to work well in a team setting and communicate clearly with staff members in all departments. Prior knowledge of Quickbooks, real estate transactions and/or land surveying is helpful but not necessary for this position. The position for front office staff is the first and last contact a client typically has with the company and positive impressions are key. The focus for the candidate who accepts the position is to provide exceptional customer care while functioning in a fast paced environment.

Daily Tasks:

• Answering customer phone calls and responding to emails.
• Providing price quotes to customers.
• Processing payments through Quickbooks.
• Preparing order forms for each job.
• Sending out completed jobs.
• Conducting property research and navigating GIS websites.
• Collaborating with staff members from other departments.
• Basic filing.
• Other duties as assigned

Skills/Qualifications:

• Availble to work the hours of 8am - 4:30pm (this schedule is slightly flexible).
• Experience with land surveying is NOT required but an ability and desire to learn and understand is.
• Ability to multi-task and handle multiple priorities and concerns.
• Basic computer skills.
• Strong communication skills: phone etiquette, customer service, team work and issue resolution.
• Candidate must be local

If you believe you are well suited for this position please send us an email with your resume to dktassociates@gmail.com.

Salary: based on prior experience

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person