Information Technology Manager

Summary:

The Information Technology (IT) Manager will research, order, install, maintain, and support College computer systems; ensure College-wide IT systems function properly; and maintain proper security measures. The IT manager will work closely with the IT technicians to ensure that all customer requests are handled in a timely manner and report to the IT and Facilities Director.

Dixie Tech is a public technical college located on a state-of-the-art campus in St. George, Utah. The College has 30 Council on Occupational Education-accredited programs that offer certifications in high-demand, high-pay professions.

The position has a salary of between $95,000 and $110,000 per year, depending on qualifications and experience.

Applications will be accepted through January 5, 2026. While we thank all applicants for applying, only those being actively considered for employment will be contacted during the selection process.

Benefits:

• Medical and dental coverage, with the College paying most of the premiums


• Employer contributions to Health Savings Account ($1,500 per year for single coverage, $3,000 for double coverage, and $4,500 for three or more) without a match requirement


• Employer contributions to a 403(b) account, amounting to 20.4% of the employee's pay, without a match requirement. Employees may make additional contributions.


• Salaried employees do not pay Social Security taxes


• Employer-provided life insurance, AD&D, and LTD at no cost


• Paid holidays, as well as Christmas, Fall, Thanksgiving, and Spring Break which follow the schedule of the local school district


• 15 days of paid vacation per year

Essential Duties and Responsibilities:

• Ensure that students and staff are treated respectfully and equally without regard to their race, color, religion, sex, age (40 or over), national origin, disability, sexual orientation, gender identity, pregnancy, childbirth, or pregnancy-related condition. Report all violations immediately to HR or Student Services


• Manage the College's overall technology infrastructure, including local and wide area networks, telecommunications systems, servers, data storage solutions, firewalls, software applications, and related technologies.


• Manage the technical design, evaluation, recommendation, and implementation of hardware, software, security tools, licensing, VMWare environments, and service/support contracts in collaboration with the IT Director.


• Supervise, guide, and support campus IT employees in daily operations and professional development.


• Oversee the monitoring, administration, and maintenance of network and system security.


• Respond to technical assistance requests in person, by phone, and through electronic communication channels.


• Diagnose and resolve hardware and software issues efficiently and accurately.


• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, laptops, networked peripherals, and related hardware/software systems.


• Ensure proper cable management and organization of all computer and network cabling.


• Recommend, schedule, and perform hardware and peripheral equipment upgrades, improvements, and repairs.


• Research, recommend, and procure computer systems, components, and peripheral devices.


• Perform imaging, configuration, and deployment of workstations, laptops, and tablets.


• Assist in managing the IT ticketing system to track, prioritize, and document service requests and resolutions.


• Assist in the development, maintenance, and inventory of all IT assets, including hardware, installed software, security incidents, repair history, and equipment deployment/retirement.


• Coordinate staffing schedules to ensure consistent IT support across campus during all operating hours, including early morning and evening programs.


• Maintain accurate inventories of all IT assets, including hardware, installed software, malware incidents, repair history, and installation/removal records.


• Remain flexible and available to support College IT needs during all operating hours, including early mornings and evenings when necessary.


• Identify and perform preventive maintenance on all IT systems and equipment.


• Identify and resolve problems promptly and proactively.


• Ensure compliance with all Dixie Tech policies and procedures.


• Other duties as assigned.

Requirements and Qualifications:

• Bachelor's degree in Computer Science or equivalent combination of knowledge and experience


• 5 - 8 years' experience administering computer system infrastructure


• Excellent understanding of computer systems and network infrastructures.


• Network Certification or equivalent


• Security Certification or equivalent


• Preferred CompTIA A certification


• Prolonged periods sitting at a desk and working on a computer may be required


• Strong knowledge of Microsoft Office and Google Suite applications


• The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures.

 

The State of Utah is an equal-opportunity employer. Hiring is done without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability. Employees and potential employees are subject to a criminal background check and drug testing. This position is exempt under the Fair Standards Labor Act.