What are the responsibilities and job description for the Inside Sales position at Dixie Building Supply Co Inc?
Dixie Building Supply Company is one of Alabama's largest providers of metal roofing. Dixie Supply is committed to ensuring customers receive quality products promptly and are completely satisfied with our service.
We are adding an Inside Counter Sales Representative to our Foley, AL team!
The In-Side salesperson plays a critical role in ensuring accurate orders while providing exceptional service to our customers. As the first point of contact with our customers, this position is crucial as Sales Representatives have opportunities each day to leave a final positive impression on our customers and their purchasing experience.
Job Summary:
Inside Sales Representatives engage with telephone and walk-in customers and guide them through the purchasing process. Inside Sales Reps are responsible for building relationships and strong communication skills to convey the benefits of our products and services. Inside Sales Reps create valuable connections with customers, help them recognize products that meet their needs and understand product features, contributing to the company’s overall success.
Responsibilities:
- Build and maintain strong relationships with existing clients and prospects to ensure repeat business.
- Provide excellent customer service to all walk-in customers
- Ensure order accuracy, delivery information accuracy, and secure payment
- Maintain strong working relationships with lumberyard and manufacturing employees to better service customers
- Stay up to date and well-versed on all software and required technologies needed to be relevant in the metal roofing/ construction industry
- Performs other related duties as assigned.
Required Skills/Abilities:
- Knowledge of Construction and/ or Metal Roofing Industry
- Proven experience in sales, preferably in an inside sales role or related field.
- Strong communication and interpersonal skills with the ability to build rapport quickly.
- Exceptional listening skills to understand customer needs and provide effective solutions.
- Ability to work independently and as part of a team in a fast-paced environment.
Education and Experience:
High school diploma
Above-average Math skills
At least two years of related experience in Construction/ Metal Roofing Industry
Required Skills/Abilities:
- Knowledge of Construction and/ or Metal Roofing Industry
- Proven experience in sales, preferably in an inside sales role or related field.
- Strong communication and interpersonal skills with the ability to build rapport quickly.
- Exceptional listening skills to understand customer needs and provide effective solutions.
- Ability to work independently and as part of a team in a fast-paced environment.
Education and Experience:
High school diploma
Above average Math skills
At least two years related experience in Construction/ Metal Roofing Industry
Physical Requirements:
Must be able to lift up to 100 pounds at times.
Must be able to learn and/ or perform on all software required in the Sales Department
Must be able to stand for long periods of time
Must be able to use a telephone/ cell phone to communicate with customers
