What are the responsibilities and job description for the Sales Support Specialist position at DIT San Francisco Inc.?
Job Responsibilities:
- Preparing and maintaining customer SOPs
- Assisting with trucking, ocean freight, and air freight inquiries from sales function as pricing.
- Monitoring shipment status and report to sales
- Actively following up FDA & DUN registration, cargo exam status.
- Preparing customer tracking reports
- Coordinating communication between Sales and Operations
- Assisting with customer onboarding activities
Qualifications & Skills
- Strong professional email and written communication skills.
- Excellent customer service and interpersonal communication abilities.
- Proficient in Microsoft Word, Excel, and Adobe applications.
- Bilingual in English and Chinese (Mandarin preferred).
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $25