What are the responsibilities and job description for the Branch Manager position at Distro?
Branch Manager — Southwest Houston
We are an established regional provider in the fast-paced light industrial and warehouse staffing sector. As our new Branch Manager, you will take full operational ownership of our Southwest Houston market. This is a hands-on leadership role where you will drive business development, oversee localized recruiting operations, mentor internal staff, and manage overall branch profitability. If you are a bilingual, results-oriented professional who thrives in a high-urgency culture and excels at building strong client partnerships, this role offers a prime opportunity to expand market share and lead a dedicated team from the front.
Responsibilities:
Branch Operations & Cultural Leadership
• Drive Performance: Lead and optimize daily branch operations to consistently achieve performance, revenue, and profitability targets.
• Build Great Teams: Hire, train, coach, and mentor internal branch staff, fostering a culture centered around accountability, teamwork, and client service excellence.
• Own the Metrics: Establish performance expectations and monitor core branch KPIs, including recruiting activity, order fulfillment, payroll accuracy, and employee turnover.
Client Development & Market Growth
• Expand Market Share: Target new business opportunities and identify ways to expand our presence within current accounts.
• Consultative Site Visits: Conduct regular on-site visits across active, inactive, and prospective client accounts.
• Service Escalation: Act as the primary escalation point for client concerns, partnering with operations and support teams to deliver exceptional customer experiences.
Recruiting Excellence & Talent Pipelines
• Secure the Workforce: Oversee the full recruiting lifecycle—interviewing, screening, and matching qualified field employees to client needs rapidly.
• Pipeline Management: Monitor localized workforce planning and staffing strategies to ensure robust candidate pipelines.
• Flawless Onboarding: Ensure high-touch field employee processes—orientation, arrival calls, first-day check-ins, and consistent quality assurance follow-ups—are executed perfectly.
Financial & Risk Compliance
• P&L Integrity: Monitor branch operational expenses, labor costs, gross margins, and overtime to maximize profitability.
• Safety First: Execute workplace risk-management programs, conduct safety-focused client facility visits, and partner with clients to mitigate risk exposure and prevent industrial accidents.
• Tech Efficiency: Leverage specialized staffing technology and reporting systems to maintain impeccable electronic data records and boost operational speed.
Who You Are
• A Fast-Paced Leader: Strong sense of urgency, ability to pivot between priorities, and continuous-improvement mindset.
• Bilingual Communicator: Fully fluent in English and Spanish to connect with clients, leadership, and a diverse workforce in the field.
• An Industry Expert: Understand operational dynamics of warehouse or manufacturing environments and partner effectively with client operations managers.
• Mobile & Active: Comfortable splitting time between an office and industrial/warehouse floors.
Qualifications Required:
• Fully bilingual (English/Spanish).
• High School Diploma or GED.
• Minimum 2 years of leadership/management experience in staffing, recruiting, logistics, warehouse, manufacturing, or similar service-based industries.
• Proven experience building and scaling teams in a high-urgency, metrics-driven environment.
• Proficiency with Microsoft Office and staffing/recruiting technology tracking systems.
• Reliable transportation, a valid driver's license, and active auto insurance for regular local travel.
Preferred:
• Bachelor's Degree.
• Strong background in business development and outside sales.
• Direct experience managing branch P&L, operational margins, and collections.
Why Join Us
• Lead a hands-on branch role with growth opportunity in a dynamic, metrics-driven environment.
• Work closely with a diverse workforce and build long-term client partnerships.
• Competitive compensation and focus on professional development.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.