What are the responsibilities and job description for the Guest Service Supervisor position at Distinctive Hospitality Group?
The Guest Service Supervisor at Holiday Inn Boston - Bunker Hill Area is responsible for overseeing the guest service operations and ensuring exceptional customer satisfaction.
Responsibilities:
The Holiday Inn Boston - Bunker Hill Area is a premier hotel located in Somerville, MA, known for its exceptional service and comfortable accommodations.
Responsibilities:
- Supervising the front desk staff
- Resolving guest issues and complaints
- Training new employees on guest service standards
- Ensuring smooth check-in and check-out processes
- Previous experience in a similar role
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Flexible availability
- Compensation: $22.00 per hour
- Health insurance, 401(k), and employee discounts
The Holiday Inn Boston - Bunker Hill Area is a premier hotel located in Somerville, MA, known for its exceptional service and comfortable accommodations.
Salary : $22
