Account Manager

Company Description

Display Sales is an experience creation company that’s been helping communities shine since 1966. We specialize in commercial holiday decorations, banners, and flags—partnering with cities, towns, and organizations across the country to bring pride, heritage, and tradition to life. What sets us apart is our commitment to quality, proven processes, and outstanding customer service.

Position Overview

We’re looking for a motivated Account Manager to build relationships, manage customer accounts, and help communities celebrate through our products. Each Account Manager oversees a defined geographic territory and is responsible for growing and supporting all lines of business within that region. This role involves proactive communication with customers, understanding their needs and budgets, and ensuring a smooth, positive experience from first contact through delivery.

Key Responsibilities

·        Manage and grow assigned territory through consistent relationship building and follow-up

·        Proactively reach out to current and potential customers through phone calls and email to strengthen relationships, uncover opportunities and grow sales

·        Develop a strong understanding of Display Sales’ product lines, including banners, flags, hardware, and decorations

·        Provide tailored solutions that meet each customer’s goals, timelines, and budgets

·        Track and manage leads, opportunities, and customer interactions through CRM software

·        Create and deliver accurate quotes and proposals in a timely manner

·        Collaborate with internal teams to ensure orders are processed accurately and delivered on schedule

·        Monitor progress toward individual sales goals and contribute to team objectives

·        Maintain clear communication with customers throughout the order process to ensure satisfaction and repeat business

Qualifications

·        Associate or Bachelor’s degree preferred, or 2 years of relevant account management or customer-facing experience

·        Strong communication and relationship-building skills

·        Organized, self-motivated, and comfortable managing multiple priorities

·        Proficiency in Microsoft Outlook, Word, and Excel; CRM experience (Salesforce or similar) a plus

·        Demonstrated persistence, follow-through, and attention to detail

Comp & Benefits

·   OTE (On Target Earnings) $70k (year 1), $85k (year 2), $100k (year3)

·   Unlimited commission/bonus potential

·   Employer sponsored Medical, Dental & Vision plans

·   Generous PTO (paid time off) package and paid Holidays

·   401k with employer match