Third Shift Hotel Custodial - Part Time

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Custodial Third shift at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-paced luxury hotel environment!

At the Disneyland® Resort, the third shift Hotel Custodial team member is responsible for maintaining cleanliness and sanitation throughout the property during overnight hours. This role ensures guest areas, public spaces, and back-of-house areas meet hotel standards for safety and appearance.

Responsibilities :

• Welcome arriving Guests with a smile and warm greeting
• Assist departing Guests with directions and thank them for their stay
• Direct traffic on hotel driveway, ensuring a safe environment for all
• Transport guest luggage to storage areas
• Ensure guest arrival experience is smooth through immersive interactions, including those arriving on public transportation and buses
• Communicate with guest services, front desk, and valet staff to inform of arriving Guests
• Proactively address guest needs by answering questions, giving directions, and other information regarding the hotel/resort or surrounding areas
• Work outdoors in all kinds of weather including extreme temperatures and high humidity
• Stand/walk for up to 8 hours per day
• Own and resolve Guest situations

Basic Qualifications :

• You must be at least 18 years of age to be considered for this role
• Respond promptly and professionally to guest requests during overnight hours, ensuring a positive experience
• Maintain a courteous and helpful attitude when interacting with guests in public areas
• Provide accurate information about hotel amenities and services when asked
• Handle guest concerns or complaints with empathy and escalate to the appropriate department if necessary
• Ensure that all cleaning activities are performed discreetly and without disrupting guests
• Uphold the hotel’s standards for hospitality and service excellence at all times
• Delivers amenities (refrigerators, microwaves, etc.) when requested by Guests

Preferred Qualifications:

• Previous custodial or housekeeping experience preferred
• Ability to work independently and manage time effectively
• Comfortable working overnight hours and weekends/holidays
• Physical ability to lift up to 50 lbs, stand, bend, and walk for extended periods
• Knowledge of cleaning chemicals and safety procedures

Additional Information :
SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 9:00pm while some may end as late as 7:00am or 8:00am. Please note that the principles of seniority are used to schedule all roles. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.

SUBMITTING YOUR APPLICATION
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KEYWORD: DLR Casting, dlrcasting

The pay rate for this role in California is $23.50 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.