What are the responsibilities and job description for the Third Shift Hotel Custodial - Part Time position at Disney?
Job Summary:
At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Custodial Third shift at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-paced luxury hotel environment!
At the Disneyland® Resort, the third shift Hotel Custodial team member is responsible for maintaining cleanliness and sanitation throughout the property during overnight hours. This role ensures guest areas, public spaces, and back-of-house areas meet hotel standards for safety and appearance.
Responsibilities:
- Welcome arriving Guests with a smile and warm greeting
- Assist departing Guests with directions and thank them for their stay
- Direct traffic on hotel driveway, ensuring a safe environment for all
- Transport guest luggage to storage areas
- Ensure guest arrival experience is smooth through immersive interactions, including those arriving on public transportation and buses
- Communicate with guest services, front desk, and valet staff to inform of arriving Guests
- Proactively address guest needs by answering questions, giving directions, and other information regarding the hotel/resort or surrounding areas
- Work outdoors in all kinds of weather including extreme temperatures and high humidity
- Stand/walk for up to 8 hours per day
- Own and resolve Guest situations
Basic Qualifications:
- You must be at least 18 years of age to be considered for this role
- Respond promptly and professionally to guest requests during overnight hours, ensuring a positive experience
- Maintain a courteous and helpful attitude when interacting with guests in public areas
- Provide accurate information about hotel amenities and services when asked
- Handle guest concerns or complaints with empathy and escalate to the appropriate department if necessary
- Ensure that all cleaning activities are performed discreetly and without disrupting guests
- Uphold the hotel’s standards for hospitality and service excellence at all times
- Delivers amenities (refrigerators, microwaves, etc.) when requested by Guests
Preferred Qualifications:
- Previous custodial or housekeeping experience preferred
- Ability to work independently and manage time effectively
- Comfortable working overnight hours and weekends/holidays
- Physical ability to lift up to 50 lbs, stand, bend, and walk for extended periods
- Knowledge of cleaning chemicals and safety procedures
Additional Information:
SCHEDULE AVAILABILITYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 9:00pm while some may end as late as 7:00am or 8:00am. Please note that the principles of seniority are used to schedule all roles. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.
SUBMITTING YOUR APPLICATION
KEYWORD: DLR Casting, dlrcasting
The pay rate for this role in California is $23.50 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Salary : $24