What are the responsibilities and job description for the Receptionist (Disney Entertainment) position at Disney?
Job Summary:
The receptionist will serve as the primary point of contact for clients, guests, and visitors, providing support to teams across ABC, Disney Branded Television, and Hulu. This role is crucial in delivering exceptional customer service to guests, clients, and employees. The individual will manage front desk operations and assist with correspondence and light administrative tasks in a dynamic and fast-paced environment.
Key Responsibilities:
Greet visitors upon arrival and notify the appropriate parties.
Offer drinks and snacks to guests, ensuring conference rooms are tidy and stocked with refreshments.
Order and maintain refreshments and snacks.
Ensure reception and common areas are safe and clean by adhering to procedures, rules, and regulations.
Maintain security protocols for external guests.
Answer phone calls and direct them to the appropriate person.
Update and manage the daily visitor log.
Assist guests during in-house events as needed.
Report any workplace services-related repairs or requests.
Capable of sitting, standing, and lifting up to 25 lbs.
Qualifications:
1 year of experience in a high-volume work environment.
General understanding of the television industry and its key players.
Previous experience in a reception, hostess, or related role is preferred.
Professional demeanor and team-oriented.
Excellent verbal and written communication skills.
Ability to work effectively both independently and as part of a team.
Strong multi-tasking abilities.
Proficiency in MS Office Suite (Outlook, PowerPoint, Word, Excel).
Resourceful and well-organized.
The hiring range for this position in Burbank, CA is $49,200 to $66,000 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Salary : $49,200 - $66,000
