Museum Assistant

Opportunity

As a museum assistant at Discovery World on Market you will have the unique opportunity to celebrate play every day! Museum assistants are integral in living out our mission to create an environment for children and the community that fosters curiosity, promotes exploration, and develops imagination through hands-on experiences. You will learn valuable skills providing guest services while also building relationships with member families and guests. Your involvement in Discovery World’s community will allow visitors to make meaningful memories as you work with a team that has a passion for play, values community, and is committed to working together to promote learning through play.

Team

Museum assistants collaborate with other team members to provide the best experience for museum visitors and ensure a fun work environment for all. This will include:

• Coordinating with other museum assistants to ensure the facility stays well maintained
• Guaranteeing guests come in to a welcoming, clean, and safe environment
• Assisting with hourly and daily floor maintenance and cleaning tasks
• Communicating with management to ensure programs, birthday parties, rentals, and daily museum activities run smoothly

Culture

You will find a collaborative company culture at Discovery World. All members are vital to the museum’s mission and are encouraged to use their creativity to inspire a fun work environment. Qualities of our culture:

• Team oriented to provide a collective voice
• Focus on creativity
• Purpose-driven
• Strong and collaborative communication
• Fun, one of a kind environment!

Qualifications

• Customer service experience
• High energy and enthusiastic personality
• Excellent organization and problem-solving skills
• Experience working with children and families
• Basic computer and POS skills
• Outstanding written and verbal communication skills
• General knowledge of children’s museums and/or non-profit organizations preferred
• Strong attention to detail
• Demonstrates critical thinking skills

Requirements

• Must have weekday, weekend, and summer availability
• Must be able to work a flexible schedule based on museum attendance, programming, and events
• Must be able to stand for extended periods of time
• Job requires stooping, kneeling, crouching, and bending
• Job requires a high degree of interaction and engagement with others, including children and families
• Must be able to function and thrive in a fast-paced and loud environment with youth

Responsibilities

Your role as a museum assistant will facilitate growth in a variety of relevant work-related skills, as well as provide you the opportunity to obtain new skills to add to your resume. Museum assistants will:

• Check in guests through museum management software
• Build customer relations skills
• Maintain a safe environment for members and guest
• Improve problem solving by assisting guests
• Perform daily cleaning tasks
• Facilitate birthday parties and other museum programs
• Assist with preparation of programs
• Answer guest questions
• Assist management in answering phones

Pay: From $12.00 per hour

Expected hours: No more than 35.0 per week

Benefits:

• Employee discount
• Free parking

Work Location: In person

Salary : $12