Regional Resident Care Specialist (Senior Living)

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover Your Purpose with Us at Discovery Management Group

As Regional Resident Care Specialist, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Regional Resident Care Specialist, your role includes providing on-site guidance to the community clinical departments while supporting consistent, safe, and effective nursing practices in accordance with all applicable laws, regulations, and organizational standards. You’ll lead through education, quality improvement, and risk management, fostering person-centered care and operational excellence across assigned communities.

Position Highlights:

Status: Full Time

Schedule: Typically 40–50 hours per week; on-call for exceptional circumstances only.

Location: Hybrid – Pennsylvania (remote with frequent on-site community support)

Travel: 50%–75%. Regional travel required across Mid-Atlantic communities (PA, NY, NJ, MA, DE, CT, VA, GA, SC). Initial assignment includes supporting one primary community in Chester County, with regular on-site presence required based on community needs. Additional regional travel may be required.

Compensation: $135,000 base salary plus bonus 

What You’ll Do:

• Provide guidance to community clinical teams to ensure consistent, high-quality resident care in compliance with regulatory standards and company policies.
• Support and supplement the Director of Health and Wellness during vacancies or as assigned for special projects.
• Execute departmental goals, objectives, and policies while monitoring key performance metrics.
• Ensure compliance with all federal, state, and local regulations and organizational standards.
• Track regulatory outcomes, identify trends, and collaborate on corrective or performance improvement plans.
• Participate in the review of incidents, accidents, and clinical risk scenarios to safeguard residents and mitigate liability.
• Lead and educate teams on infection control and prevention programs.
• Guide communities through communicable disease management and reporting to health departments as required.
• Conduct quality rounds and compliance audits; develop and implement corrective action plans as needed.
• Oversee the pre-admission assessment and clinical denial process; review potential move-ins and move-outs.
• Address resident and family complaints and support resolution of grievances.
• Participate in interdisciplinary team meetings focused on quality of care, safety, and satisfaction.
• Collaborate on hiring, onboarding, and professional development of clinical leaders.
• Support community budgeting, staffing plans, and labor management.
• Participate in the annual budget process and monitor clinical financial performance.
• Serve as a champion of company culture, promoting collaboration and accountability.

Qualifications:

• Minimum of three (3) years of senior living experience in a leadership role.
• Hold an active LPN or RN license in Pennsylvania.
• Bring strong Director of Health & Wellness-level experience.
• Have a deep understanding of Pennsylvania regulations and operations.
• Be comfortable operating both hands-on clinically and strategically across communities.
• Ability to operate in a provisional license leadership capacity for a designated community.
• Strong leadership presence with a hands-on approach, including willingness to support floor operations as needed.
• Previous experience as a Director of Health and Wellness in an Assisted Living or Memory Care environment.
• BLS Certification required.
• Experience supporting multi-state operations preferred.
• Strong knowledge of assisted living and memory care regulations, clinical practices, and quality standards.
• Ability to identify and respond to high-risk resident concerns with timely, appropriate interventions.
• Proficiency in Microsoft Office and ability to learn new software systems.
• Exceptional organizational and time management skills; ability to manage multiple priorities effectively.
• Strong interpersonal and communication skills; able to interact courteously and professionally with residents, families, and team members.
• Demonstrated leadership, problem-solving, and decision-making skills.
• Competence in risk management, staff education, and compliance auditing.
• Must demonstrate an interest in serving an aging adult population.
• Ability to travel frequently and work a flexible schedule as needed.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living.  Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP). 

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

Salary : $135,000