What are the responsibilities and job description for the Business Development Representative in Houston position at Discovery MSO LLC?
We are looking for an experienced Business Development Representative to build strategic relationships for our Addiction Recovery Programs in the Greater Houston Area!
Job Summary:
The Business Development Representative (BDR) is responsible for generating qualified leads, building strategic relationships, and supporting the growth of Discovery MSO through outreach to referral partners, healthcare providers, community organizations, and prospective clients. This role focuses on identifying new business opportunities, nurturing relationships, and driving awareness of the organization’s programs and services. The BDR collaborates closely with the marketing, admissions, and outreach teams to ensure accurate representation of program offerings and seamless handoff of leads into the admissions
pipeline.
pipeline.
Essential Duties and Responsibilities:
Lead Generation & Outreach:
Lead Generation & Outreach:
- Conduct outreach to potential referral partners, healthcare professionals, and community organizations to promote Discovery MSO programs.
- Qualify inbound and outbound leads through calls, emails, social outreach, and networking.
- Maintain consistent follow-up to nurture relationships and move prospects through the business development funnel.
- Represent the organization with professionalism, compassion, and knowledge of behavioral health services.
Relationship Building:
- Develop and maintain relationships with treatment centers, therapists, physicians, hospitals, and other referral sources.
- Participate in community events, conferences, and meetings to expand Discovery MSO’s network and visibility.
- Support ongoing engagement efforts to strengthen existing referral partnerships.
Collaboration & Cross-Department Coordination:
- Coordinate with the admissions team to ensure leads are accurately transferred and tracked.
- Partner with marketing to align messaging, campaigns, and brand awareness efforts.
- Work with internal leadership to identify gaps in referral networks or emerging markets.
Tracking, Reporting & CRM Management:
- Maintain detailed records of outreach, conversations, referrals, and follow-up activity using CRM software.
- Provide regular updates and performance metrics to the Director of Business Development.
- Track effectiveness of outreach strategies and propose enhancements to improve conversion rates.
Market Awareness & Program Knowledge:
- Maintain a strong working knowledge of all Discovery MSO programs, treatment offerings, and clinical criteria.
- Monitor industry trends, competitor landscape, and community needs to inform outreach strategy.
- Identify new business opportunities in alignment with organizational goals.
Job Type: Full-time; exempt
Pay Range: $100,000 - $120,000 annually
Schedule:
- Day Shift: 8:00am - 5:00pm
- Monday through Friday
- Bachelor’s degree in business, marketing, psychology, communications, or related field preferred.
- 3 years of experience in business development, outreach, sales, or behavioral healthcare referral relations.
- Familiarity with CRM systems, cold outreach, and sales pipelines.
- Strong communication, relationship-building, and presentation skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- High emotional intelligence, professionalism, and comfort discussing behavioral health services.
Competencies:
- Relationship development & communication
- Lead qualification & outreach strategy
- Customer service excellence
- Adaptability and resilience
- Time management & organizational skills
- Professional representation & brand advocacy
Work Environment and Physical Requirements:
- Standard office or remote environment with computer and phone usage.
- Occasional travel for networking events, meetings, or conferences.
- May require flexible hours depending on outreach or event needs.
Market Awareness & Program Knowledge:
- Maintain a strong working knowledge of all Discovery MSO programs, treatment offerings, and clinical criteria.
- Monitor industry trends, competitor landscape, and community needs to inform outreach strategy.
- Identify new business opportunities in alignment with organizational goals.
Qualifications:
- Bachelor’s degree in business, marketing, psychology, communications, or related field preferred.
- 3 years of experience in business development, outreach, sales, or behavioral healthcare referral relations.
- Familiarity with CRM systems, cold outreach, and sales pipelines.
- Strong communication, relationship-building, and presentation skills.
- Ability to work both independently and collaboratively in a fast-paced environment.
- High emotional intelligence, professionalism, and comfort discussing behavioral health services.
Competencies:
- Relationship development and communication
- Lead qualification and outreach strategy
- Customer service excellence
- Adaptability and resilience
- Time management and organizational skills
- Professional representation and brand advocacy
Work Environment and Physical Requirements:
- Standard office or remote environment with computer and phone usage.
- Occasional travel for networking events, meetings, or conferences.
- May require flexible hours depending on outreach or event needs.
FLSA Classification: This position may be classified as Exempt or Non-Exempt depending on compensation structure and organizational requirements.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level is moderate in these working conditions.
About the company: Discovery MSO is a provider of behavioral health services for adolescents and adults. We are dedicated to serving those in need by clearing pathways to gain access to life-changing addiction recovery services. At Discovery MSO we are committed to providing the highest standard of care for our clients. All our facilities are fully accredited by the Joint Commission and collectively offer the full continuum of care for our clients. We are opening facilities nationwide and searching for positive, hardworking individuals to join our growing company, and who want to make a difference in people’s lives. We are a passionate, results-driven behavioral health group with a program that specializes in behavioral health services for adolescents and adults. We provide accessible, reliable and effective behavioral health treatment options nationwide for any moment, in anyone’s recovery journey. We positively transform the lives of our clients and their families by helping them create safer, healthier and better lives for themselves, their families and their communities. Our values of kindness, innovation, agility and drive are vital to our success, and the success of our clients.
https://discoverypointretreat.com/
Salary : $100,000 - $120,000