What are the responsibilities and job description for the Medical Office Associate I, Full Time - AMG Pediatric Hematology/ Oncology - Specialty - Morristown position at Discover Vanderbilt University Medical Center?
Medical Office Associate (Front Desk Receptionist)
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing
Principal Accountabilities :
- Interviews patients for case histories prior to appointments.
- Schedules and coordinates appointments.
- Accurately updates and maintains patients' health records.
- Verifies insurance coverage and assists the billing department with processing claims.
- Communicates test results to patients when directed by physicians or nursing professionals.
- Ensures contacting patients regarding appointments, answering billing questions.
- Assists patients with re-scheduling appointments and other scheduling issues.
- Performs other related duties as assigned.
- Work with highest confidentially and abide HIPA compliance
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