What are the responsibilities and job description for the Patient Access Representative position at Discover International?
Years of Experience (minimum): 1 – 2 years HOSPITAL REGISTRATION REQUIRED. Needs recent in-hospital eligibility experience.
HS DIPLOMA/GED REQUIRED.
First Time Traveler Accepted? : Yes
Scrub Colors: N/A (Business Professional Attire)
Daily Case Load: Register approximately 25-40 patients daily
Skills Required: PC Knowledge
Skills Preferred: Health insurance knowledge; EPIC EHR
Specialty:
Patient facing registration, point of service collections and financial clearance
Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services.
The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing and Patient Arrival & Registration. The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers.