Human Resources Generalist II

Overview

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 55 years and now is the best time in our history to join us. We are opening more locations every year and we are always looking for qualified individuals to join us in our growth. We are a company that promotes from within, both in our retail and corporate operations.

Under general direction, the Human Resources Generalist II provides support to employees and managers in various functional areas; administers policies and procedures.

Essential Duties and Responsibilities:

• Interprets and provides direction to managers and employees regarding various Human Resources functional responsibilities, including, but not limited to: HR and Regulatory requirements (i.e., FMLA, ADA. HR procedures, Sexual Harassment); Benefits; Employee Relations; HRIS System Compliance Requirements; Recruiting; Employee Performance Management; and HR Training
• Analyzes, interprets and refines policies, procedures and practices; participates in design of policies, procedures and practices
• Maintains HR policies, procedures and reporting; ensures the Company is in compliance with current regulations
• Provides coaching and direction to Regional and Corporate Executives, Managers and employees pertaining to employee relations activities
• Participates and supports business-wide HR continuous improvement initiatives
• Investigates employee relations issues such as complaints, harassment allegations, terminations, discrimination and situations involving interpersonal conflict in the workplace
• Coaches executives and managers on documentation strategies and employee performance issue follow-up
• Develops knowledge base of Human Resources processes and procedures and acts as a point of contact on HR process and procedures; demonstrates an understanding of problematic issues and when to ensure appropriate actions/follow up are required
• Develops and creates individualized employee conflict resolution plans and guides the corrective process with minimal supervision; prepares documentation and reports on investigative activities
• Develops and maintains contacts with federal and state entities, consultants, brokers and other related vendors
• Mentors HR Specialists and HR Generalist I
• Performs exit interviews; ensures involuntary termination issues are documented
• Creates and maintains data; identifies trends
• Stays current on the latest industry technologies, trends and strategies
• Assists employees, vendors or other customers by answering questions related to Human Resources
• Completes work in a timely and accurate manner while providing exceptional customer service
• Other duties as assigned
  
  

Qualifications:

• This position requires a minimum of three years progressive human resources experience.
• Corporate retail, multi-site, multi-state experience preferred.
• Intermediate level computer experience, including skills in Microsoft Word, Excel and PowerPoint is required.
• Experience with Visio is preferred.
• Experience with HCM systems is necessary.
• Workday experience is preferred.
• Timekeeping system (Kronos) experience preferred.
• This position requires excellent communication and interpersonal skills.
• Problem solving, organizational, detail-oriented skills are vital.
• The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential.
• Demonstrated knowledge of laws and regulations pertaining to human resources is required.
• Ability to identify problems, review information to develop and evaluate options then implement solutions is essential.
• Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude is essential.
• Ability to build productive relationships with employees, managers and executives; respected for HR expertise and ability to produce results is required.
• Maintaining confidentiality, treating others with respect and upholding Company values is key.
  
  

Educational Requirements:

This position requires a Bachelor’s Degree in business, human resources or related or equivalent experience.

Work Days:

Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m. Occasional overtime (more than forty hours per week) may be necessary.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.