What are the responsibilities and job description for the DBMD Case Manager needed in Austin position at Disability Services of the Southwest, Inc.?
Job Posting: DBMD Case Manager (Deaf Blind Multiple Disabilities Program) Disability Services of the Southwest (DSSW) | Austin, Texas Make a Difference Every Day Disability Services of the Southwest (DSSW) is seeking a passionate and dedicated DBMD Case Manager to support individuals with deaf-blindness and multiple disabilities in achieving greater independence, community inclusion, and quality of life. This position plays a critical role in coordinating services, advocating for clients, and ensuring compliance with program standards within the Deaf Blind Multiple Disabilities (DBMD) waiver program. Position Details
- Job Title: DBMD Case Manager
- Location: Austin, TX
- Employment Type: Full-Time
- Classification: Exempt
- Reports To: Administrator and/or Chief Operating Officer (COO)
- Manage daily activities and operations of assigned DBMD program participants.
- Monitor service delivery and ensure quality outcomes for assigned caseloads.
- Coordinate enrollment and onboarding of eligible applicants.
- Ensure compliance with DBMD program requirements, regulatory standards, and licensure guidelines.
- Advocate for clients and safeguard individual rights.
- Collaborate with families, service providers, healthcare professionals, and community stakeholders.
- Participate in required trainings, team meetings, and ARD meetings as applicable.
- Provide crisis intervention and problem resolution when needed.
- Maintain accurate and timely documentation.
- Support on-call responsibilities and client care activities as assigned.
- Travel throughout the Austin service area for client visits, assessments, and community-based activities.
- Maintain strict confidentiality and comply with all federal, state, and company policies.
- Perform additional duties as assigned.
- Bachelor\'s degree in a health or human services-related field and at least two years of experience providing direct services to individuals with disabilities; OR
- Associate degree in a health or human services-related field and at least four years of relevant experience; OR
- High school diploma (or equivalent) and at least six years of experience providing direct services to individuals with disabilities.
- Strong case management and advocacy skills.
- Ability to work independently while collaborating effectively with a multidisciplinary team.
- Excellent organizational, time management, and problem-solving abilities.
- Strong written and verbal communication skills.
- Ability to build positive relationships with clients, families, staff, and community partners.
- Experience working with individuals with disabilities preferred.
- Proficiency with Microsoft Office applications and database systems.
- Ability to become fluent in the communication methods used by assigned individuals, including American Sign Language (ASL), tactile communication, communication boards, gestures, or other individualized methods.
- Valid Texas driver\'s license, reliable transportation, and current auto liability insurance.
- Current CPR and First Aid certification (in-person certification required).
- Successful completion of required agency and HHSC training programs.
- Ability to type at least 35 WPM and effectively utilize electronic documentation systems.
- Must pass all required background screenings and employment eligibility checks.