Sales Support Manager

Company Overview

At Tri-Imaging, we're more than a medical parts company - we're mission-driven innovators focused on extending the life of diagnostic imaging technology, reducing healthcare waste, lowering equipment costs, and improving patient access to quality care.

Through hands-on training, mentorship, and a supportive team environment, we empower our employees to grow their skills and make a real impact. Whether supporting customers, coordinating parts, or training the next generation of imaging professionals, every role at Tri-Imaging contributes to keeping critical healthcare equipment running.

If you're ready to make an impact and the chance to grow with a mission-driven organization, we'd love to meet you.

The Opportunity

Tri-Imaging Solutions is seeking a Sales Support Manager to help drive sales effectiveness, revenue growth, and marketing execution. This role is primarily focused on Sales Support/Operations (about 70%), with the remaining 30% dedicated to Marketing Support.

This position supports the day-to-day success of the sales team while coordinating deal desk activities, improving sales processes, and assisting with marketing initiatives. You'll work cross-functionally with Sales, Customer Success, Finance, Operations, and Marketing to enhance pipeline visibility, support customer solutions, improve forecasting accuracy, and elevate the overall customer experience.

Key Responsibilities

Sales Support & Operations (≈70%)

• Support daily sales activities to drive customer growth and new business revenue
• Manage sales campaigns, pipeline reporting, and CRM data accuracy
• Support territory and account planning, including capacity modeling
• Coordinate pricing, contracts, renewals, and RFP responses with Finance, Legal, and Customer Success
• Identify process gaps and lead improvements to quoting, forecasting, and sales workflows
  
  

Marketing & Solutions Support (≈30%)

• Ensure consistent branding across website, collateral, and outreach materials
• Assist with development of sales tools, presentations, and customer-facing materials
• Support website updates, social media efforts, and trade show preparation
• Help develop new offerings and solutions based on customer feedback and business priorities
  
  

Data, Tools & Enablement

• Build dashboards and reports to track pipeline health, forecasts, win rates, and margins
• Develop standardized quoting templates, playbooks, and proposal tools
• Support sales forecasting cadence and collaborate with Finance on projections
  
  

Knowledge, Skills, And Abilities You'll Need For This Opportunity

• Associate's or Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
• 3 years of experience in Sales Operations, Sales Support, Marketing, RevOps, or Deal Desk in a B2B environment
• Experience with CRM systems, reporting tools (Power BI or similar), and advanced Excel/PowerPoint skills
• Strong organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and cross-functional collaboration skills
• Experience in healthcare, medical device, capital equipment, or service-based industries, preferred
• Experience supporting pricing, contracts, RFPs, or health system/GPO relationships, preferred
• Marketing program or project management experience, preferred
• Strong financial and commercial analytics skills, preferred
  
  

Why Join Tri-Imaging Solutions?

• Join a growing company where your ideas and initiative will help us strengthen processes, improve efficiency, and support our next phase of growth.
• Enjoy a collaborative, team-oriented culture with monthly team events and activities that make work engaging and fun.
• Access a competitive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan.
• Opportunity to work cross-functionally, build new processes, and directly impact sales growth and customer experience.
  
  

Tri-Imaging Solutions is an equal opportunity employer. As such, we provide employment opportunities without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, military service, or other characteristics protected by law.