What are the responsibilities and job description for the Dental Treatment Coordinator position at DirectDental?
Are you looking for an opportunity to let your leadership & dental office experience shine while supporting a dedicated & growing team in a thriving private dental practice?
At Blank Dental Group Powell, our practice is lead by Dr. James Blank & a team of dental professionals that proudly serve the Powell, OH community & are thrilled to announce a unique opportunity to support our patients as a Treatment Coordinator to play a pivotal role in delivering exceptional patient care and ensuring smooth daily operations.
Key Responsibilities
Patient Communication & Education:
Benefits
At Blank Dental Group Powell, our practice is lead by Dr. James Blank & a team of dental professionals that proudly serve the Powell, OH community & are thrilled to announce a unique opportunity to support our patients as a Treatment Coordinator to play a pivotal role in delivering exceptional patient care and ensuring smooth daily operations.
Key Responsibilities
Patient Communication & Education:
- Discuss treatment plans with patients, ensuring they understand procedures, costs, and benefits.
- Answer questions about dental procedures, insurance coverage, and financing options.
- Provide personalized support to help patients make informed decisions about their treatment.
- Present financial estimates and explain payment options, including insurance benefits, in-house financing, and third-party payment plans.
- Verify insurance eligibility and coverage for recommended treatments.
- Assist with insurance claims and pre-authorizations as needed.
- Schedule patient appointments and coordinate with the dental team to optimize workflow.
- Follow up with patients regarding pending treatments and encourage case acceptance.
- Track treatment progress and update records accordingly.
- Maintain accurate patient records, ensuring compliance with HIPAA and office protocols.
- Work closely with the front desk and clinical team to streamline office operations.
- Monitor treatment plan acceptance rates and provide reports to management.
- Competitive Salary (commiserate with experience) and access to a competitive bonus plan to help you exceed your financial goals.
- Comprehensive benefit package including paid holidays, paid time off, retirement plans, health insurance, and more!
- Say goodbye to late nights– enjoy a full-time schedule that lets you live your life to the fullest!
- Stable & consistent full-time schedule: Monday – Thursday 8:00 a.m. -5:00 p.m. & Fridays 8:00 a.m. – 12:00 p.m.
- Experience: Minimum of 5 years of experience as a treatment coordinator in a dental office.
- Technical Skills: Proficiency with dental practice management software (such as Dentrix, Eaglesoft) and Microsoft Office Suite.
- Communication Skills: Excellent verbal and written communication skills, with the ability to handle sensitive patient interactions.
- Organizational Skills: Strong attention to detail and ability to multitask in a fast-paced environment.
- Customer Service: A friendly, patient-centric approach with the ability to create positive experiences for all patients.
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO
- Bonuses