What are the responsibilities and job description for the Sales Coordinator position at Direct Refrigeration Sales?
Overview
We are seeking a dynamic and energetic Sales Coordinator to join our team! In this vital role, you will be the friendly face and voice of our company, providing exceptional support to clients while driving sales growth. Your enthusiasm, communication skills, and ability to multitask will help create positive experiences for our customers and foster long-term relationships. This position offers an exciting opportunity to develop your sales expertise and enhance your customer service skills in a fast-paced environment. Whether you're fluent in multiple languages or just passionate about helping people, we welcome motivated candidates eager to make a difference.
Responsibilities
- Engage with customers via phone, email, and in person to address inquiries, provide product or service information, and resolve issues promptly.
- Assist clients in selecting products or services that best meet their needs, upselling when appropriate to maximize sales opportunities.
- Manage data entry tasks accurately, including updating customer records, processing orders, and maintaining detailed logs of interactions.
- Handle cash transactions with precision, ensuring proper cash handling procedures are followed at all times.
- Conduct outbound calling campaigns to follow up with leads, confirm appointments, or gather feedback for continuous improvement.
- Provide exceptional client services by listening actively, demonstrating empathy, and maintaining professional call etiquette.
- Collaborate with team members to ensure smooth operations within the call center environment and support overall customer satisfaction goals.
Skills
- Multilingual abilities are highly valued; fluency in English plus additional languages enhances communication with diverse clientele.
- Strong sales skills with a proactive approach to identifying customer needs and promoting products or services effectively.
- Excellent communication skills—both verbal and written—to convey information clearly and professionally.
- Proven experience in customer support or client services within a call center or retail setting is preferred.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) along with solid computer skills for efficient data management.
- Demonstrated phone etiquette and outbound calling experience that builds rapport and encourages customer engagement.
- Attention to detail in data entry tasks such as typing accurately and maintaining organized records.
- Good analysis skills to interpret customer feedback and identify opportunities for service improvements. Join us as a Customer Service/Sales Coordinator and become part of a vibrant team dedicated to delivering outstanding service while achieving personal growth!
Pay: $22.00 - $26.00 per hour
Work Location: In person
Salary : $22 - $26