Account Manager

A Tempe Print and Mail Production Facility is seeking a motivated, detail oriented self-starter with the ability to multi-task. We are looking for a Full-Time Account Manager / Print Processor who is available to work Monday – Friday. Mircrosoft Excel experience is required.

Job Duties Include:

· Processing of customer print jobs thru our proprietary software applications based on production schedule and deadline commitments.

· Monitoring the workflow of various jobs from acceptance of data thru to distribution of all output.

· Data entry using utilizing Microsoft Excel spreadsheets.

· Ensure timely and accurate invoicing.

· Prepares reports by collecting and analyzing customer information.

· Maintains customer records by updating profile and account information.

· Effective communication by phone and email with customers using professionalism, tact and empathy to maintain a long term customer relationship.

· Provides samples to customer; arranging shipment or delivery; notifying customer, following up for approval.

· Maintain filing systems.

· Protect operations by keeping all information confidential and adhering to security procedures.

· Other administrative duties as assigned.

Required Skills:

· Well organized, with strong attention to detail.

· Excellent communication skills, both verbal and written.

· Aptitude for a Windows based workstation and related technologies.

· Proficiency using Microsoft Office Suite including Excel and Access.

· Ability to follow-up on commitments on a timely basis and adhere to deadlines.

· Familiarity with Postal Regulations and Processing a plus.

Education and Experience:

• College Degree or equivalent work experience
• Customer Service: 3 years

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Tempe, AZ Required)

Work Location: In person

Salary : $25