Property Manager- Head of Real Estate and Facilities

Head of Real Estate & Facilities

Location: Kansas City, MO
Reports to: Chief Operating Officer
Type: Full-time, Exempt

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About the Role

We are a rapidly growing, multi-location law firm with 8 current offices and 6–7 additional offices opening this year. We are seeking a Director of Real Estate & Facilities to own and scale our real estate strategy, property management, and facilities operations across all locations.

This is a hands-on role for someone who can operate at both the strategic and execution levels — sourcing and negotiating leases, managing build-outs and relocations, and ensuring our offices are safe, functional, on-brand, and cost-effective.

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Key Responsibilities

Real Estate Strategy & Expansion

· Lead site selection, lease negotiations, renewals, expansions, and exits for all office locations

· Partner with leadership to develop short- and long-term real estate strategy aligned with firm growth

· Manage relationships with brokers, landlords, attorneys, architects, and contractors

· Oversee office openings, relocations, and closures from concept through occupancy

· Build standardized playbooks for new market entry and office launches

Property & Facilities Management

· Own day-to-day facilities operations across all offices (maintenance, repairs, janitorial, security, utilities, etc.)

· Implement preventive maintenance programs to reduce downtime and emergency issues

· Ensure offices meet safety, compliance, and accessibility requirements

· Manage vendor contracts, service-level expectations, and cost controls

· Establish consistent office standards while accommodating local market needs

Build-Outs, Projects & Capital Planning

· Lead office build-outs, remodels, furniture procurement, and space optimization projects

· Manage budgets, timelines, and deliverables for all capital projects

· Partner with IT, HR, and Operations on office layout, onboarding, and employee experience needs

· Ensure offices reflect firm branding and professional standards

Financial & Operational Oversight

· Develop and manage real estate and facilities budgets

· Track occupancy costs, CAM charges, lease obligations, and vendor spend

· Identify opportunities for cost savings, efficiency, and consolidation

· Provide regular reporting and recommendations to executive leadership

Team & Vendor Leadership

· Manage internal facilities staff and/or external property management partners

· Create scalable processes, documentation, and SOPs

· Serve as the escalation point for location-related issues

· Build a culture of accountability, responsiveness, and proactive problem-solving

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Qualifications

Required

· 4 years of experience in commercial real estate, facilities management, or corporate workplace operations

· Proven experience managing multiple locations across regions

· Strong background in lease negotiations, build-outs, and vendor management

· Experience supporting fast growth and frequent office expansion

· Exceptional organizational, communication, and negotiation skills

· Ability to balance strategic planning with hands-on execution

· Willingness to travel to office locations as needed

Preferred

· Experience in a law firm or professional services environment is a plus but not required

· Familiarity with national or multi-state operations

· Experience building facilities functions from scratch or through rapid scale