IT Systems Engineer

IT Systems Engineer

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Systems Administrator to be part of our dedicated and talented team. In this role you will play a critical part in maintaining our company's technological infrastructure and ensuring seamless daily operations. This position is located in South Portland, Maine and reports to the US Infrastructure Manager.

Principle Duties and Responsibilities:

• Utilize company ticketing system to log, track, prioritize, and resolve support issues within established SLAs. Accurately document troubleshooting steps and user communication.
• Plan, deploy, administer, maintain and upgrade systems and services in line with the company’s current and future business requirements.
• Work with other members of the IT organization, the end user community and, potentially, external vendors to meet business requirements.
• Currently the administration and maintenance environments encompasses

o Unix (Solaris/HPUX) and Linux servers/clusters

o Windows Client/Server environment

o VMware / Virtualization infrastructure

o Backup and Storage systems

o CAD solutions

• Diagnose and resolve both hardware and software issues, including investigation of reported problems remotely or supporting other engineers who may be remote in investigations.
• Work with other stakeholders to ensure impact of problems are understood and approach to resolution is effective.
• Maintain data backups to reduce the risk of loss of company data and restore data and systems as required.
• Ensure licensing compliance for the operating environment.
• Maintain the IT business continuity plan to minimize risk to the on-going operation with an understanding of the company’s RPO and RTO needs.
• Identify continual improvements opportunities in line with business requirements.
• Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes’ Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc.
• Assist with special projects and other duties as assigned.

Knowledge, Skills, and Abilities:

• Bachelor’s degree in computer science, information systems or related field is preferred
• Industry certifications (Microsoft, VMWare, CompTIA, or others) are desired
• Extensive awareness of UNIX (Solaris/HPUX), Linux, and related technologies
• Experience with Windows platform is preferred
• Understanding of infrastructure components (network, server, storage)
• Understanding of business continuity concept & solution
• Excellent scripting, programming, and automation abilities
• Knowledge of backup & recovery concept
• Strong understanding of server virtualization
• 3 years of experience as a System Administrator is preferred
• Ability to work in large, collaborative teams to achieve organizational objectives

Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor’s SmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

We offer a competitive benefits package to include medical, dental, vision, FSA, 401k with company match, company paid Short Term and Long-Term disability and standard life insurance policy. We also provide paid time off and have an employee wellness program.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• If “Yes”, would you require company sponsorship at any point in the future to remain legally eligible for employment in the US?
• Have you ever worked with NIS/NISplus?
• Have you been responsible for Unix support and troubleshooting? If so, which companies did you have those responsibilities?
• Have you ever worked with any classic UNIX environments? (eg. Solaris, HPUX, AIX, etc)

Experience:

• classic UNIX environment: 1 year (Required)

Work Location: In person