Shelter Resource Staff

Position : Shelter Resource Staff

All Saints of Alpena

Employment Type : Part-Time

Location : Alpena, MI

Hours : Shifts vary Monday - Sunday from 5 : 30 pm through 8 : 30 am.

REPORTS TO : Director of Center of Charity

SUMMARY :

The position requires a commitment to engaging homeless individuals with trauma-informed dignity and respect. Provides direct care, guidance, and supervision to shelter residents; assists in oversight of routines of a nightly stay in a shelter setting; fosters positive socialization and interaction among residents; participates in supervisory, training, and staff meetings as required; carries out any other assignments as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Develops healthy relationships with clients and contributes to developing a positive atmosphere within the Center of Charity.
• Respond to client concerns, communicate and document issues and problems via log entries, narratives, and incident reports.
• Completes all mandated daily records of resident census documentation.
• Serves a security role to ensure orderly entrance and exit of residents and to escort out unauthorized persons and disruptive clients; makes rounds of the facility and grounds to identify any safety hazards, damages or need for maintenance repairs.
• Crisis intervention : Ability to identify clients at risk of self-destructive or high-risk behaviors and de-escalate potentially volatile situations.
• Assist in serving prepared meals and laundering of bed linens.
• Provides general cleaning and housekeeping support to custodial staff as required to maintain safe and sanitary conditions on a 24-hour basis.
• Attends staff meetings and in-service training workshops when required.

MINIMUM JOB REQUIREMENTS :

High School diploma / GED, Knowledge of alcohol, drug, and mental health issues, and a valid driver's license. Employment is contingent upon satisfactory results of a criminal background investigation.