Director of Information Technology

Under the direction of the Director of Building Operations, Construction, and Properties and in accordance with established policies and procedures, professional staff member who directs, coordinates, and supervises all aspects of the Diocesan IT Department. Assesses overall Information System and Telecommunication needs. Directs out-source vendors in implementation and ongoing maintenance of those systems.

ADMINISTRATIVE

• At direction of the Director of Building Operations, Construction, and Properties evaluates specifications to procedures, starting and completion times of work assignments, staffing requirements, and financial needs for ongoing IT solutions.
• Monitors help desk software requests for service, computer equipment, etc.
• Works with the Director of Building Operations, Construction, and Properties to establish and manage IT department budget
• Directs and supervises third party vendor contracts for maintenance and consulting services
• Determines IT technology solutions
• Works as needed on-site with Parishes to assist their hardware and software needs. Provides technical support from time-to time
• Directs special projects

SYSTEM

• Determines network operating system, and PC software
• In coordination with Director, responsible for development of IT policy for the Diocese
• Directs overall computer network administration functions
• Directs installation of operating system software
• Directs telecommunications upgrades and installations
• Responsible for disaster recovery
• Responsible for, including but not limited to, ongoing safety training for staff and review of phishing submissions

HARDWARE

• Directs on-going installation, upgrade, and maintenance of computer and telecommunication equipment
• Directs minor computer hardware repairs/upgrades
• Maintains inventory of equipment
• Manages multisite I.P. telephone system
• Manages Verizon Cellphone Account and Phones

SOFTWARE

• Determines and recommends PC and network software applications
• Responsible for implementation, documentation and maintenance of all custom database applications in use within the Diocese
• In coordination with Director, develops policy concerning software use

USERS

• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs
• With approval of the Director of Building Operations, Construction, and Properties, allows access to restricted social networks for individual departments.
• Adds/deletes and maintains users, passwords, and access levels for parish/school software programs.
• Performs basic instruction on the use of equipment and software
• Answers client’s inquiries in person and via telephone concerning system operation. Diagnoses system hardware, software, and operator problems. Recommends or performs minor remedial actions to correct problems based on knowledge of system operation.

SUPERVISORY RESPONSIBILITIES

This job is in charge of supervising one full-time employee, Information Technology Administrator.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.A.) from four-year college or university; and five to ten years related experience and/or training; or equivalent combination of education and experience. Must have experience in third party interfaces, network connectivity and configuration, and multi-server environments.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a current valid Texas Driver’s License and must attend the Safe Environment Training and earn a certificate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and climb stairs; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

This is a forty-hour per week position. Office hours for this position are from 8:00am until 5:00pm Monday through Friday. Some late afternoon, evening or weekend work may be necessary.