What are the responsibilities and job description for the Database Administrator position at Diocese of Austin?
Description
Job Summary:
The Database Administrator is responsible for the health, accuracy, and efficiency of the organization's donor database (e.g., eTapestry). This role ensures the integrity of all constituent data, manages data import/intake processes, and provides critical reporting to the Development Team. The Administrator plays a key support role in executing annual giving campaigns and digital fundraising efforts by providing reliable data and maintaining high-quality administrative processes. Reports to the Development Manager.
Ministerial Character
The Chaplain is the visible principle and foundation of unity at the University Catholic Center (UCC), which the Bishop has entrusted to him. He makes Christ’s mission present and enduring at the UCC. In order to fulfill his mission, the Chaplain employs suitable, chosen collaborators (clerics, religious, or lay people). He shares with them his mission and entrusts various responsibilities to them.
Positions employed at the University Catholic Center help to extend the ministry of the Chaplain in particular ways as outlined in the job description. Therefore, the employee in this position is closely connected to and assists the Chaplain in the performance of his ministry and thereby engages in ministry for the Church.
Essential Job Duties
Knowledge, Skills, and Abilities
Minimum Qualifications
Job Summary:
The Database Administrator is responsible for the health, accuracy, and efficiency of the organization's donor database (e.g., eTapestry). This role ensures the integrity of all constituent data, manages data import/intake processes, and provides critical reporting to the Development Team. The Administrator plays a key support role in executing annual giving campaigns and digital fundraising efforts by providing reliable data and maintaining high-quality administrative processes. Reports to the Development Manager.
Ministerial Character
The Chaplain is the visible principle and foundation of unity at the University Catholic Center (UCC), which the Bishop has entrusted to him. He makes Christ’s mission present and enduring at the UCC. In order to fulfill his mission, the Chaplain employs suitable, chosen collaborators (clerics, religious, or lay people). He shares with them his mission and entrusts various responsibilities to them.
Positions employed at the University Catholic Center help to extend the ministry of the Chaplain in particular ways as outlined in the job description. Therefore, the employee in this position is closely connected to and assists the Chaplain in the performance of his ministry and thereby engages in ministry for the Church.
Essential Job Duties
- As an integral part of your ministry for the Church as carried out in this position, support and uphold the philosophy of Catholic ministry and the mission of University Catholic Center in both your professional and personal life.
- Act as a witness to Gospel values by modeling the teachings of the Catholic Church.
- Continuously grow in your ministry by participating in religious ceremonies, training sessions, and reflection activities as directed.
- Data Integrity & Health: Spearhead and manage database cleanup and maintenance projects in collaboration with the Development Team to ensure optimal data accuracy and overall database health (e.g., in eTapestry).
- Record Management: Maintain and update donor and constituent accounts, accurately processing gifts and recording interactions.
- Data Intake & Automation: Coordinate the efficient intake of all development-related data, including facilitating the smooth and accurate import of website form entries (e.g., Jotform) into the donor database (eTapestry) and email marketing platform (MailChimp).
- Reporting: Perform regular data and giving reports for analysis, tracking key performance indicators (KPIs), and supporting strategic initiatives.
- Annual Giving Campaigns: Collaboratively assist in the development and execution of annual giving campaigns, including major efforts such as the bi-annual Matching Gift Sunday (MGS), End-of-Year Appeal, and Parent Appeal.
- Digital Fundraising Support: Assist in overseeing digital fundraising efforts, including website optimization for giving, management of online giving platforms, and executing development-related email marketing campaigns.
- Prospecting Support: Run specialized giving reports as needed to assist the Chaplain in major gift prospecting and portfolio management.
- Process Optimization: Ensure that all administrative processes related to development operations are documented, current, and running smoothly and efficiently.
- General Support: Perform other development and administrative duties as assigned by the Chaplain or Development Manager.
Knowledge, Skills, and Abilities
- Knowledge of fundraising, marketing, and public relations.
- Knowledge of electronic databases and donor record keeping
- Ability to maintain donor confidentiality.
- Ability to work collaboratively with the Development team and the rest of the staff to accomplish weekly tasks.
- Ability to organize, prioritize, and utilize effective time management techniques.
- Ability to carry out multiple tasks and meet deadlines.
- Ability to follow instructions in verbal or written format.
- Ability to effectively use standard office communication technology (Slack and Gmail).
- Ability to both independently organize and prioritize work with little supervision.
Minimum Qualifications
- Bachelor's degree from an accredited American university or equivalent in a foreign country
- Excellent verbal and written communication skills.
- Proficient in Excel and database management (CRM) platforms.
- Preferred: Two (2) years of full-time wage-earning experience in a related field.
- Preferred: Be a practicing Roman Catholic in good standing.
- English (proficient in conversing, reading, and writing).
- Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period.
- All employees of the University Catholic Center are engaged in ministry and closely tied to the Chaplain in the exercise of his ministry and obligations to the Church.
- The UCC is an at-will employer.
- All buildings and vehicles owned by the UCC are tobacco-free.
- Will be exposed to religious ceremonies, conduct, and speech, including Roman Catholic prayer and liturgical celebrations.
- Will be required to adhere to established dress codes and conduct standards.