Safety and Security Coordinator - St. Vincent de Paul

The Safety and Security Coordinator is responsible for maintaining a safe, welcoming, and respectful environment for program participants, staff, volunteers, and visitors. This role ensures SVDP campus security with a strong emphasis on de-escalation, situational awareness, and proactive risk mitigation rather than enforcement.

The Coordinator serves as a visible and approachable presence, gets to know regular guests and their needs, responds to safety concerns, intervenes early to prevent escalation, and supports staff in managing challenging situations using trauma-informed and person-centered approaches.

Minimum Qualifications

1. Education, Experience, and Certification:
   • High school diploma or GED
   • Prior experience in security, safety, loss prevention, or a related field
   • Security Guard certification or license, if required by state or local regulations
   • Experience in human services, shelter operations, or crisis-response is preferred, but not required
   • Experience working with vulnerable populations, including individuals experiencing homelessness or behavioral health challenges
2. Other Qualification:
   • Strong verbal communication and conflict-resolution skills
   • Ability to compassionately serve a diverse population, many of whom experience mental health and/or substance use disorder
   • Demonstrated ability to remain calm and professional in high-stress situations
   • Ability to exercise sound judgement and make quick, measured decisions
   • Willingness to work flexible hours, including evenings or weekends as needed
   • Training or experience in de-escalation, crisis intervention, or trauma-informed care
   • CPR/First Aid certification (or willingness to obtain)
   • Training and proficiency in Narcan utilization and administration
3. Physical Requirements:
   • Ability to remain on your feet for extended periods
   • Ability to walk throughout facilities and outdoor areas
   • Ability to respond quickly to emergencies, including climbing stairs or lifting up to 50 pounds if necessary
4. Working Environment
   • Community environment
   • Flexible schedule required to meet scheduling demands

Essential Job Duties/Performance Standards:

1. Safety and Security Operations:
   • Maintain a consistent on-site presence to promote safety and deter unsafe and disruptive behavior
   • Monitor facility access, conduct routine safety checks, and ensure compliance with organizational safety protocols
   • Observe and assess situations that my present safety risks and take appropriate, proportionate action
   • Document incident, safety concerns, and interventions in accordance with organizational policy
2. De-Escalation and Risk Mitigation:
   • Use verbal de-escalation techniques to calm tense or emotionally charged situations
   • Intervene early in conflicts to reduce the likelihood of escalation or harm
   • Support staff during challenging interactions with participants or visitors
   • Identify environmental or behavioral risk factors and recommend preventative measures
3. Collaboration and Communication:
   • Work closely with program staff, supervisors, and leadership to maintain a coordinated safety approach
   • Communicate clearly and professionally during incidents and routine operations
   • Serve as a point of contact during emergencies until leadership or emergency responders arrive
   • Maintain a visible and approachable presence in the dining room, shelter, and common areas, greeting neighbors and volunteers by name when appropriate and building rapport over time
4. Emergency Response
   • Respond to emergencies, behavioral crises, or safety incidents according to established procedures
   • Contact emergency services when necessary and assist with crow control or scene stabilization
   • Participate in emergency drills and support ongoing safety planning efforts
   • Recognize when situations exceed the scope of this role and promptly involve supervisors or emergency responders

This job description is a summary of the essential duties and responsibilities of the position. It is 

not intended to be a comprehensive listing of all duties and responsibilities. This job description is subject to change at management’s discretion.

We are an equal opportunity employer.

We are an E-Verify Program Participant.

ADA Compliant: If you require reasonable accommodation please let us know.

Salary : $38,000 - $45,000