What are the responsibilities and job description for the Bilingual Dental Treatment Coordinator position at Dino Kids Dental of Raleigh?
Join the Dino Kids Dental Family as a Pediatric Treatment Coordinator in Raleigh, NC!
At Dino Kids Dental, we’re on a mission to make every visit a fun, memorable experience for our young patients! If you're an experienced Treatment Coordinator who loves working with kids and wants to join a team that truly cares, this is the opportunity you’ve been waiting for. We're seeking a friendly, organized, and passionate individual to join our incredible pediatric dental team.
Why Dino Kids Dental?
We offer a dynamic, child-focused work environment where you can grow, have fun, and make a real difference!
About the Role:
As our Pediatric Treatment Coordinator, you’ll be the backbone of our patients' experience from the first phone call to their treatment plan completion. You’ll play a critical role in ensuring our patients feel supported, cared for, and excited about their dental visit! If you have a strong ability to communicate, stay organized, and deliver top-notch service, we would love to meet you!
Key Responsibilities:
- Manage a multi-line phone system, scheduling/rescheduling appointments, and confirming patient visits
- Ensure all providers' schedules are filled for the next day
- Gather and update patient personal/insurance information
- Enforce financial policies by collecting payments and entering transactions accurately
- Help explain and review treatment plans with patients and families
- Verify insurance coverage and eligibility, updating the system (Denticon)
- Maintain patient records and ensure all necessary paperwork is completed
- Maintain a clean and welcoming office environment for patients and families
- Perform other duties as needed to ensure smooth office operations
Skills & Attributes:
- Outstanding planning, organizational, and analytical abilities
- Excellent communication and customer service skills
- Positive attitude and a passion for working with children
- Strong ability to work in a fast-paced environment
- Professional appearance and demeanor
- Tech-savvy and proficient with computer systems
Qualifications:
- High School Diploma or GED
- Minimum of 2-3 years experience in a dental front desk role
- Ability to lift 15-20 lbs
- Must be available to work full-time, Monday to Friday
Perks & Benefits:
- Competitive pay: $20.00 - $25.00 per hour
- Health, vision, life insurance and more
- Paid time off, holidays, and more!
Ready to make a lasting impact at a pediatric dental office that truly values its team? Dino Kids Dental is the place to be! Apply now to join our growing family of dental professionals dedicated to making kids smile. Let’s create some roars of joy together!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $20 - $25