What are the responsibilities and job description for the Commercial Insurance Claims Coordinator position at DIMOND BROS INSURANCE?
Job Summary: A Claims Coordinator manages the insurance claims process from start to finish. They submit claims, track progress with adjusters, keep accurate records, and update clients. They act as the main contact between the client and the insurance carrier.
Full-time, on-site position, Monday through Friday | 8am - 4:30 CST
Why Dimond Bros.?
- Great Benefits Package
- Health, Dental, Vision, 401(k) matching, Paid time off, Life Insurance, Short-Term & Long-Term Insurance
- Seasonal Half-Day Fridays
- Growth Opportunities
- Mission-Driven Work
- People-First Culture
- Supportive team environment with growth potential
Key Responsibilities:
- Submit claims accurately and on time
- Monitor and respond to claim-related emails
- Collect information needed for claims and assist adjusters
- Keep clients informed with updates and next steps
- Answer claim questions promptly
- Maintain detailed and accurate claim records
- Escalate complex or high-value claims to senior staff
- Help track and maintain loss run reports
Position Requirements:
- 1-3 years proven commercial insurance experience and/or commercial claim experience, either company or agency level
- 2 years proven customer service interaction and problem solving
- P&C Insurance License
- Commitment to Claim Designation preferred
- Strong independent judgment with excellent communication, customer service, and interpersonal skills.
- Highly organized with strong attention to detail, documentation, and time management abilities to meet deadlines.
- Knowledgeable in commercial insurance policies and the full claims process.
- Able to analyze situations, prioritize tasks, multitask effectively, and gather complete claim details.
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Explain your experience with commercial lines insurance.
- Do you utilize really messenger? If not, please list your email address.
- Please list 2-3 dates and time ranges that you could do an interview.
Experience:
- Commercial Insurance: 1 year (Preferred)
License/Certification:
- Property & Casualty License (Preferred)
Work Location: In person
Salary : $19 - $22