Video Conferencing Associate, Business Services

Notes To Applicants

• Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
• Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
• Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
• The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use.
• If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.
  
  

Job Description

The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with an exceptional overall experience from the moment they enter a Dimensional building.

The Video Conferencing Associate will be primarily responsible for day-to-day meeting connection needs, including use of Zoom, Teams, and outside call connection. Other duties will include maintaining order/appearance of all meeting rooms, reporting any cleanliness and/or stock needs as appropriate, working directly with Firm employees to reserve meeting rooms as well as execute any audio visual or connection needs. The VC Associate position will also support photo taking for newly onboarded employees, printing ID badges, and other miscellaneous daily tasks as assigned. Schedule will require flexibility with start and end time, to support business needs.

Duties & Responsibilities

• Collaborate with department colleagues to support all meeting infrastructure requirements (video conference, Cisco, Zoom, Microsoft Teams) for 36 video conference rooms and 40 conference Rooms.
• Coordinate daily with employees to assist in the planning, launching, and logistics for client and internal meetings; occasional inclusion of moving tables, chairs, and other furniture to accommodate meeting requirements.
• Assist with planning and execution of Events; 15 people or less, both Internal and External (Client) related.
• Administer and resolve issues related to the department and firm wide meeting calendars.
• Retain working document of meeting room technical issues and work with team to find solutions.
• Prepare and distribute building evacuation roster and procedures monthly or as major desk movement creates a need.
• Serve as main point of contact for special meeting needs.
• Provide back-up support for employee onboarding, visitor desk setups, or other tasks as needed.
• Uphold building and operational security processes and procedures.
• Communicate effectively with global Dimensional offices on meeting management.
• Complete special projects as assigned.
  
  

Qualifications

REQUIRED

• Excellent verbal and written communication and interpersonal skills.
• Experience operating video conference equipment.
• Expert in Microsoft Office (Word, Excel, Outlook) with the ability to learn additional programs as needed.
• Ability to multitask and manage multiple calendars.
• Ability to problem solve and work calmly under pressure.
• Self-starter who can manage multiple projects and meeting deadlines.
• Able to work equally well in a team environment and independently.
• Detail oriented and organized.
• Ability to lift/move up to 50 lbs.
  
  

Preferred

• Bachelor's degree.
• Two years of hospitality and/or events experience.
  
  

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.