What are the responsibilities and job description for the Veterinary Receptionist position at Dilworth Animal Hospital?
Company Overview
Dilworth Animal Hospital is a small animal and exotic hospital. We take great pride in providing thoughtful and compassionate care to pets and their families. We are a 6 doctor practice with an emphasis on patient care and client communication. Our team is kind, kooky and dedicated.
No boarding, No grooming, No Sundays, Closed Holidays
Job Summary
We are seeking an experienced Veterinary Receptionist to join our team. This position requires 1 year of veterinary hospital experience answering phones, making appointments, and managing medical records. Our team works together to serve a variety of pets including some exotics. We are looking for a team member who is a strong communicator, kind to both people and their pets and preferably has experience with EzyVet. Compassion and a sense of humor are musts!
Responsibilities
- Phone communication: answering calls, taking accurate messages, conveying information to clients, making appointments
- Documentation of calls and maintaining accurate medical records through the EzyVet system.
- Checking in/out patients for appointments.
- Communication with other animal hospitals and boarding facilities.
- Organizing and sending referrals to specialists.
- Maintaining cleanliness in working area.
Qualifications
- Conversant with veterinary terms and vocabulary, able to communicate with clients and veterinary professionals.
- At least one year of experience working in an animal hospital.
- Excellent communication skills with the ability to work efficiently in a fast-paced environment while maintaining compassionate care for animals and courtesy to their families.
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Animal hospital: 2 years (Required)
Ability to Commute:
- Charlotte, NC 28203 (Required)
Work Location: In person
Salary : $16 - $18