Office Manager

Dillon Small Animal Hospital is seeking a part time Customer Service Representative/Office Manager. We are a busy high quality small animal exclusive veterinary hospital looking for an experienced candidate who can work effectively with a medical team, coordinate the flow of phone calls and patient visits as well as provide clear, compassionate care and communication with clients.

Duties

· Managing phone calls including scheduling appointments, answering questions, taking messages, and evaluating the urgency of client needs

· Proper use of our hospital managements software

· Administrative tasks including but not limited to staff management, compliance, client services and financial management

· Coordinating and facilitating patient visits including greeting clients, helping clients and patients in and out of exam rooms, and processing multiple forms of payment

· Communicate with team members and doctors with respect, accuracy, and efficiency

· Maintain a clean organized workspace as well as other areas of the hospital

Required Skills

· Experience: 2 years of experience in veterinary practice or strong leadership experience

· Communication: Excellent verbal and written communication skills

· Leadership: Ability to make decisions and delegate tasks

· Compassion & Empathy: Ability to maintain a professional demeanor in stressful situations

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person