Sales Director - Jewelry & Handbags

Sales Director - Jewelry & Handbags Little Rock, AR Dillard’s is seeking a passionate, visionary Sales Director to lead our Jewelry and Handbags area. The ideal candidate is a leader who thrives in a dynamic environment, inspires high-level service, and is committed to growing our business through training, innovation, and trend-setting leadership. ROLES & RESPONSIBILITIES Lead the Jewelry & Handbag departments with vision, energy, and a passion for fashion and accessories. Drive exceptional customer service standards, building a service culture that delights and inspires. Embrace a growth mindset—fail fast, learn fast, and take calculated risks to drive innovation in education. Develop, write, and execute training content from scratch; facilitate both in-person and virtual trainings at a high level. Identify training needs and partner with the Jewelry/Handbag Education Director to close gaps and elevate store performance. Invest in and mentor Jewelry/Handbag leadership, building ASM’s business acumen and coaching stylists/specialists to excel. Has the ability to drive results, foster meaningful connections, and inspire behavior change while remote. Leverage all available tools (Learner Mobile, CONNECT, Google Sites, DASH, etc.) to maximize training, communication, and results. Stay on top of industry trends and translate them into actionable strategies for the department. Actively engage with the buying team, DMM, and GMM to support initiatives and communicate store needs and wins. Develop and execute in-store events to drive engagement and sales. Collaborate with other Sales Directors to share ideas and leverage best practices. Represent the area with leadership, advocating for the Jewelry/Handbags and influencing direction. Effectively direct ASM’s, stylists and stakeholders to the right decision-makers for projects and questions. Demonstrate strong business acumen, time management, and the flexibility to travel and adapt to changing schedules and environments. Lead by example – set the standard in service, business results, and work ethic. Grow the business to $750 million. Meet turn rate goals consistently. Maintain a gross margin over .45+. REQUIRED SKILLS Preferred: Bachelor's Degree in Business, Communications, Marketing, Retail Management, Education, or related field Preferred: Master’s Degree in Business Administration (MBA), Organizational Development, or Leadership & Development 5+ years of progressive retail experience in luxury/fashion/accessories, with a strong background in sales leadership MINIMUM YEARS OF EXPERIENCE 5 Years DESIRED SKILLS Success in coaching and developing leaders (stylists, area sales managers, store managers) Experience translating corporate training strategies into field execution High-level communication skills; comfortable facilitating both in-person and virtual trainings. Strong vision for the area with a focus on service, results, and culture. Ability to work independently, manage multiple priorities, and execute both ahead of schedule and in real time. Flexible and willing to travel frequently; thrives in a fast-changing environment. Comfortable engaging with and influencing leadership. Focused on controllables and driving what’s within your scope. Passion for developing others and building a culture of continuous improvement. Up to date on fashion trends and Jewelry/Handbags best practices. Unafraid to challenge the status quo and advocate for positive change. Willingness to work longer hours as needed to meet deadlines and business needs. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.