What are the responsibilities and job description for the Retail Sales Associate position at Dillard's, Inc.?
We are looking for a Retail Sales Associates to provide excellent customer service and meet sales quotas. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. Previous experience building clientele is a plus but not required. Be able to present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to start a long term career will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and assist customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price changes while helping customers
- Cross-sell products
- Merchandise new product and maintain stores presentation
- Manage returns of merchandise
- Inform customers about upcoming and current store events
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $17 - $20